Salesforce Agentforce

Salesforce's AI agent platform that works inside its CRM for sales, service and marketing.

PaidAI Sales & CRM#4 in Sales & CRMby Salesforce
Visit Salesforce Agentforce (opens in a new tab)

What is Salesforce Agentforce?

Agentforce is Salesforce's platform for AI agents. The agents use your CRM data to help with tasks like answering customers, qualifying leads and preparing reps for meetings. Admins can build and control agents with low-code tools. It runs on Salesforce's cloud.

Best for: Companies already using Salesforce that want AI built into their CRM.

What you can do with Salesforce Agentforce

  1. Have an agent follow up with new leads

  2. Prepare a briefing before a sales call

  3. Answer customers using account history

Key features

  • AI agents that use your CRM data
  • Lead qualification and meeting prep
  • Low-code agent builder
  • Trust and security controls

Salesforce Agentforce pros and cons

Pros

  • Deep CRM integration
  • Enterprise-grade controls

Cons

  • Best value only if you already use Salesforce

Salesforce Agentforce pricing

Paid

Salesforce Agentforce is a paid tool; there is no ongoing free plan. Plans change often, so check the official site for current prices.

How to get started

  1. Open salesforce.com and create a free account or start the trial.
  2. Try one real task first: have an agent follow up with new leads.
  3. Compare the result with Apollo.io or Gong, then keep the one that fits how you work.

Compare Salesforce Agentforce

Side-by-side comparisons of features, pricing, pros and cons.

Salesforce Agentforce alternatives

Other tools that do a similar job, ranked by our editors.

All Salesforce Agentforce alternatives

  • Apollo.io

    Free + PaidEditor's pick

    Sales platform with a large B2B contact database, email sequences and AI research and writing.

    AI Sales & CRMVisit

  • Gong

    Paid

    Revenue intelligence platform that records sales calls and uses AI to coach and forecast.

    AI Sales & CRMVisit

  • Clay

    Free + Paid

    Spreadsheet-style tool that enriches leads from many data sources and uses AI agents to research.

    AI Sales & CRMVisit

  • Outreach

    Paid

    Sales engagement platform with AI that writes emails, summarises calls and guides deals.

    AI Sales & CRMVisit

  • Pipedrive

    Free trial

    Easy, visual sales CRM with an AI assistant that suggests next steps and writes emails.

    AI Sales & CRMVisit

  • Attio

    Free + Paid

    Flexible modern CRM that builds itself from your email and calendar, with AI research and automation.

    AI Sales & CRMVisit

Top AI sales tools

How Salesforce Agentforce compares with the best in AI Sales & CRM.

  1. 1. Apollo.io

    Free + Paid

    Sales platform with a large B2B contact database, email sequences and AI research and writing.

  2. 2. Gong

    Paid

    Revenue intelligence platform that records sales calls and uses AI to coach and forecast.

  3. 3. Clay

    Free + Paid

    Spreadsheet-style tool that enriches leads from many data sources and uses AI agents to research.

  4. 4. Salesforce Agentforce

    Paid

    Salesforce's AI agent platform that works inside its CRM for sales, service and marketing.

  5. 5. Outreach

    Paid

    Sales engagement platform with AI that writes emails, summarises calls and guides deals.

See all 16 AI sales tools

Salesforce Agentforce FAQ

What is Salesforce Agentforce?

Agentforce is Salesforce's platform for AI agents. The agents use your CRM data to help with tasks like answering customers, qualifying leads and preparing reps for meetings. Admins can build and control agents with low-code tools. It runs on Salesforce's cloud.

Is Salesforce Agentforce free?

Salesforce Agentforce is a paid tool; there is no ongoing free plan. Check the official site for current limits and prices.

What can you do with Salesforce Agentforce?

With Salesforce Agentforce you can have an agent follow up with new leads; prepare a briefing before a sales call; answer customers using account history.

Who is Salesforce Agentforce best for?

Companies already using Salesforce that want AI built into their CRM.

Does Salesforce Agentforce have an app?

Yes. Besides the web version, Salesforce Agentforce has apps for iPhone & iPad and Android.

Who makes Salesforce Agentforce?

Salesforce Agentforce is made by Salesforce.

What are the best alternatives to Salesforce Agentforce?

Popular alternatives include Apollo.io, Gong, Clay and Outreach. See the full ranking on our AI Sales & CRM page.

AltFTool is not affiliated with Salesforce Agentforce. This summary was written by our editors from the tool's public information. Browse all 451 AI tools