Samsung Tizen settings and support guides

System

Keep your device current and configure core system behavior.

• Software UpdateSamsung periodically ships firmware updates that patch security issues, fix Smart Hub bugs, and add new features like additional Ambient Mode content or picture presets. Updates install over Wi-Fi, wired Ethernet, or USB.

Privacy & Security

Control which apps can access your camera, microphone, and data.

• Parental Controls (eSafety)Parental Control settings let you PIN-lock specific channels, block content above a chosen age rating, and restrict access to certain apps, helping create a safer viewing setup for children using the TV unsupervised.

Network & Internet

Wi-Fi, Bluetooth, and network connection settings.

• Network & SmartThings ConnectionThe TV needs an internet connection for firmware updates, streaming apps, and Smart Hub, and can be linked to the SmartThings mobile app for remote control, notifications, and smart home integration.

Display & Sound

Screen, audio, and alert preferences.

• Picture Mode & SettingsPicture Mode controls the overall brightness, color, and processing style of the image, from the punchy Dynamic preset for bright rooms to the accurate Filmmaker Mode intended to match a director's original intent.
• Sound Output & Bluetooth AudioThe TV's Sound Output setting decides whether audio plays through the built-in speakers, an HDMI-ARC/optical soundbar, or a paired Bluetooth speaker or headphones — including pairing two Bluetooth devices at once on supported models.

Accounts & Family

Account sign-in, sync, and family/parental controls.

• Samsung AccountA Samsung Account unlocks app downloads from the Samsung Apps store, Samsung Rewards, cloud game streaming services, and lets support staff run remote diagnostics with your permission.

Personalization

Themes, wallpaper, lock screen, and layout of your device.

• Ambient ModeAmbient Mode shows artwork, photos, the current time, or informational widgets like weather and news when you're not actively watching content, so the screen blends into a room instead of showing a plain black display.

Apps

Installed apps, optional features, and what runs on startup.

• Universal Guide & Smart Hub AppsUniversal Guide searches and recommends content across multiple installed streaming apps at once, while Smart Hub's Apps screen is where apps get installed, updated, rearranged, or removed.

Help and tools

• Troubleshooting
• FAQ & Help
• Device info & diagnostics
• Contact & feedback