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Outreach vs Pipedrive

Outreach: Sales engagement platform with AI that writes emails, summarises calls and guides deals. Pipedrive: Easy, visual sales CRM with an AI assistant that suggests next steps and writes emails. Here is how they compare on features, pricing, platforms, pros and cons.

Quick verdict

Outreach

Best for: Mid-size and large sales teams with structured outreach.

Stands out for: Mature, full-featured platform; Covers email, phone and LinkedIn.

Pipedrive

Best for: Small sales teams that want a simple CRM they will actually use.

Stands out for: Very easy to use; Good mobile app.

Side-by-side comparison

Comparison of Outreach, Pipedrive
Visit outreach.io (opens in a new tab)Visit pipedrive.com (opens in a new tab)
What it isSales engagement platform with AI that writes emails, summarises calls and guides deals.Easy, visual sales CRM with an AI assistant that suggests next steps and writes emails.
Pricing
Paid
Free trial
Free to useNoNo
CategoryAI Sales & CRMAI Sales & CRM
Editor rank#5 in category#6 in category
Made byOutreachPipedrive
Best forMid-size and large sales teams with structured outreach.Small sales teams that want a simple CRM they will actually use.
Key features
  • Multichannel sequences
  • AI email drafting
  • Meeting summaries
  • Deal and forecast insights
  • Visual drag-and-drop pipeline
  • AI sales assistant
  • Email integration and templates
  • Reports and forecasts
Pros
  • Mature, full-featured platform
  • Covers email, phone and LinkedIn
  • Very easy to use
  • Good mobile app
Cons
  • Pricing aimed at larger teams
  • No permanent free plan
Use it to
  • Run a sequence of emails and calls
  • Summarise a discovery call
  • Find deals that need follow-up
  • Track deals through each stage
  • Get a reminder to follow up
  • Write a reply to a lead with AI
Web app
iPhone & iPad
Android
Chrome extension

Outreach vs Pipedrive: questions

Is Outreach better than Pipedrive?

Neither wins for everyone. Our editors rank Outreach slightly higher overall in AI Sales & CRM, but Pipedrive can be the better fit: Small sales teams that want a simple CRM they will actually use.

Which is free, Outreach or Pipedrive?

Neither has an ongoing free plan: Outreach is paid and Pipedrive is free trial.

Can I use Outreach and Pipedrive together?

Yes. Many people keep both and pick per task, for example run a sequence of emails and calls with Outreach, and track deals through each stage with Pipedrive.

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