Gong vs Outreach
Gong: Revenue intelligence platform that records sales calls and uses AI to coach and forecast. Outreach: Sales engagement platform with AI that writes emails, summarises calls and guides deals. Here is how they compare on features, pricing, platforms, pros and cons.
Quick verdict
Gong
Best for: Sales teams that want insight from every customer conversation.
Stands out for: Deep conversation insights; Widely used in B2B sales.
Outreach
Best for: Mid-size and large sales teams with structured outreach.
Stands out for: Mature, full-featured platform; Covers email, phone and LinkedIn.
Side-by-side comparison
| Visit gong.io (opens in a new tab) | Visit outreach.io (opens in a new tab) | |
|---|---|---|
| What it is | Revenue intelligence platform that records sales calls and uses AI to coach and forecast. | Sales engagement platform with AI that writes emails, summarises calls and guides deals. |
| Pricing | Paid | Paid |
| Free to use | No | No |
| Category | AI Sales & CRM | AI Sales & CRM |
| Editor rank | #2 in category | #5 in category |
| Made by | Gong | Outreach |
| Best for | Sales teams that want insight from every customer conversation. | Mid-size and large sales teams with structured outreach. |
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Gong vs Outreach: questions
Is Gong better than Outreach?
Neither wins for everyone. Our editors rank Gong slightly higher overall in AI Sales & CRM, but Outreach can be the better fit: Mid-size and large sales teams with structured outreach.
Which is free, Gong or Outreach?
Neither has an ongoing free plan: Gong is paid and Outreach is paid.
Can I use Gong and Outreach together?
Yes. Many people keep both and pick per task, for example review what a prospect said about pricing with Gong, and run a sequence of emails and calls with Outreach.