Intercom
Free trialEditor's pick
Customer service platform with Fin, an AI agent that resolves support questions automatically.
AI Customer SupportVisit
Crisp
Customer messaging platform with live chat, shared inbox, knowledge base and AI answers.
What is Crisp?
Crisp offers a website chat widget, a shared inbox for many channels, a knowledge base and chatbots. Its AI can suggest replies and answer customers from your content. It runs on the web, desktop and mobile.
Best for: Startups and small businesses wanting affordable customer messaging.
What you can do with Crisp
Chat with website visitors
Answer common questions with AI
Publish help articles
Key features
- Website live chat
- Shared multichannel inbox
- AI replies and chatbot
- Knowledge base
Crisp pros and cons
Pros
- Free plan available
- Affordable paid plans
Cons
- AI features are on paid plans
Crisp pricing
Free + Paid
Crisp has a free plan, with paid plans that add more usage or features. Plans change often, so check the official site for current prices.
How to get started
- Open crisp.chat and create a free account.
- Try one real task first: chat with website visitors.
- Compare the result with Intercom or Zendesk, then keep the one that fits how you work.
Compare Crisp
Side-by-side comparisons of features, pricing, pros and cons.
Crisp alternatives
Other tools that do a similar job, ranked by our editors.
Zendesk
Free trialCustomer service suite with ticketing, AI agents and agent copilot features.
AI Customer SupportVisitFreshdesk
Free + PaidHelpdesk software with Freddy AI for automatic answers, reply drafting and ticket sorting.
AI Customer SupportVisitHelp Scout
Free trialFriendly shared inbox and help center with AI answers, summaries and reply drafting.
AI Customer SupportVisitTidio
Free + PaidLive chat and chatbot tool for websites, with the Lyro AI agent to answer shoppers.
AI Customer SupportVisitFront
Free trialShared inbox for customer communication with AI that drafts, tags and summarises messages.
AI Customer SupportVisit
Top AI customer support tools
How Crisp compares with the best in AI Customer Support.
1. Intercom
Free trialCustomer service platform with Fin, an AI agent that resolves support questions automatically.
2. Zendesk
Free trialCustomer service suite with ticketing, AI agents and agent copilot features.
3. Freshdesk
Free + PaidHelpdesk software with Freddy AI for automatic answers, reply drafting and ticket sorting.
4. Help Scout
Free trialFriendly shared inbox and help center with AI answers, summaries and reply drafting.
5. Tidio
Free + PaidLive chat and chatbot tool for websites, with the Lyro AI agent to answer shoppers.
Crisp FAQ
What is Crisp?
Crisp offers a website chat widget, a shared inbox for many channels, a knowledge base and chatbots. Its AI can suggest replies and answer customers from your content. It runs on the web, desktop and mobile.
Is Crisp free?
Crisp has a free plan, with paid plans that add more usage or features. Check the official site for current limits and prices.
What can you do with Crisp?
With Crisp you can chat with website visitors; answer common questions with AI; publish help articles.
Who is Crisp best for?
Startups and small businesses wanting affordable customer messaging.
Does Crisp have an app?
Yes. Besides the web version, Crisp has apps for iPhone & iPad, Android, Mac and Windows.
Who makes Crisp?
Crisp is made by Crisp.
What are the best alternatives to Crisp?
Popular alternatives include Intercom, Zendesk, Freshdesk and Help Scout. See the full ranking on our AI Customer Support page.
AltFTool is not affiliated with Crisp. This summary was written by our editors from the tool's public information. Browse all 451 AI tools