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Salesforce Agentforce vs Salesloft

Salesforce Agentforce: Salesforce's AI agent platform that works inside its CRM for sales, service and marketing. Salesloft: Revenue workflow platform with cadences, call recording and AI guidance for sellers. Here is how they compare on features, pricing, platforms, pros and cons.

Quick verdict

Salesforce Agentforce

Best for: Companies already using Salesforce that want AI built into their CRM.

Stands out for: Deep CRM integration; Enterprise-grade controls.

Salesloft

Best for: B2B sales teams that want guided daily workflows.

Stands out for: Strong daily workflow focus; Calls and outreach in one place.

Side-by-side comparison

Comparison of Salesforce Agentforce, Salesloft
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What it isSalesforce's AI agent platform that works inside its CRM for sales, service and marketing.Revenue workflow platform with cadences, call recording and AI guidance for sellers.
Pricing
Paid
Paid
Free to useNoNo
CategoryAI Sales & CRMAI Sales & CRM
Editor rank#4 in category#8 in category
Made bySalesforceSalesloft
Best forCompanies already using Salesforce that want AI built into their CRM.B2B sales teams that want guided daily workflows.
Key features
  • AI agents that use your CRM data
  • Lead qualification and meeting prep
  • Low-code agent builder
  • Trust and security controls
  • Outreach cadences
  • Call recording and analysis
  • AI next-step suggestions
  • Deal management
Pros
  • Deep CRM integration
  • Enterprise-grade controls
  • Strong daily workflow focus
  • Calls and outreach in one place
Cons
  • Best value only if you already use Salesforce
  • Enterprise pricing
Use it to
  • Have an agent follow up with new leads
  • Prepare a briefing before a sales call
  • Answer customers using account history
  • Plan today's most important sales tasks
  • Run a prospecting cadence
  • Review notes from a recorded call
Web app
iPhone & iPad
Android
Chrome extension
API

Salesforce Agentforce vs Salesloft: questions

Is Salesforce Agentforce better than Salesloft?

Neither wins for everyone. Our editors rank Salesforce Agentforce slightly higher overall in AI Sales & CRM, but Salesloft can be the better fit: B2B sales teams that want guided daily workflows.

Which is free, Salesforce Agentforce or Salesloft?

Neither has an ongoing free plan: Salesforce Agentforce is paid and Salesloft is paid.

Can I use Salesforce Agentforce and Salesloft together?

Yes. Many people keep both and pick per task, for example have an agent follow up with new leads with Salesforce Agentforce, and plan today's most important sales tasks with Salesloft.

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