Outreach vs Close
Outreach: Sales engagement platform with AI that writes emails, summarises calls and guides deals. Close: Sales CRM with built-in calling, email and SMS, plus AI call summaries and email help. Here is how they compare on features, pricing, platforms, pros and cons.
Quick verdict
Outreach
Best for: Mid-size and large sales teams with structured outreach.
Stands out for: Mature, full-featured platform; Covers email, phone and LinkedIn.
Close
Best for: Small, high-activity sales teams that make a lot of calls.
Stands out for: Everything for outreach in one app; Simple to learn.
Side-by-side comparison
| Visit outreach.io (opens in a new tab) | Visit close.com (opens in a new tab) | |
|---|---|---|
| What it is | Sales engagement platform with AI that writes emails, summarises calls and guides deals. | Sales CRM with built-in calling, email and SMS, plus AI call summaries and email help. |
| Pricing | Paid | Free trial |
| Free to use | No | No |
| Category | AI Sales & CRM | AI Sales & CRM |
| Editor rank | #5 in category | #11 in category |
| Made by | Outreach | Close |
| Best for | Mid-size and large sales teams with structured outreach. | Small, high-activity sales teams that make a lot of calls. |
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Outreach vs Close: questions
Is Outreach better than Close?
Neither wins for everyone. Our editors rank Outreach slightly higher overall in AI Sales & CRM, but Close can be the better fit: Small, high-activity sales teams that make a lot of calls.
Which is free, Outreach or Close?
Neither has an ongoing free plan: Outreach is paid and Close is free trial.
Can I use Outreach and Close together?
Yes. Many people keep both and pick per task, for example run a sequence of emails and calls with Outreach, and call a list of leads from the CRM with Close.