Pipedrive vs Close
Pipedrive: Easy, visual sales CRM with an AI assistant that suggests next steps and writes emails. Close: Sales CRM with built-in calling, email and SMS, plus AI call summaries and email help. Here is how they compare on features, pricing, platforms, pros and cons.
Quick verdict
Pipedrive
Best for: Small sales teams that want a simple CRM they will actually use.
Stands out for: Very easy to use; Good mobile app.
Close
Best for: Small, high-activity sales teams that make a lot of calls.
Stands out for: Everything for outreach in one app; Simple to learn.
Side-by-side comparison
| Visit pipedrive.com (opens in a new tab) | Visit close.com (opens in a new tab) | |
|---|---|---|
| What it is | Easy, visual sales CRM with an AI assistant that suggests next steps and writes emails. | Sales CRM with built-in calling, email and SMS, plus AI call summaries and email help. |
| Pricing | Free trial | Free trial |
| Free to use | No | No |
| Category | AI Sales & CRM | AI Sales & CRM |
| Editor rank | #6 in category | #11 in category |
| Made by | Pipedrive | Close |
| Best for | Small sales teams that want a simple CRM they will actually use. | Small, high-activity sales teams that make a lot of calls. |
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Pipedrive vs Close: questions
Is Pipedrive better than Close?
Neither wins for everyone. Our editors rank Pipedrive slightly higher overall in AI Sales & CRM, but Close can be the better fit: Small, high-activity sales teams that make a lot of calls.
Which is free, Pipedrive or Close?
Neither has an ongoing free plan: Pipedrive is free trial and Close is free trial.
Can I use Pipedrive and Close together?
Yes. Many people keep both and pick per task, for example track deals through each stage with Pipedrive, and call a list of leads from the CRM with Close.