Tidio

by Tidio

Live chat and the Lyro AI agent for small online shops.

Free + Paid
Visit Tidio (opens in a new tab)See alternativesCompare Tidio
Full review in the AI Tools DirectoryOur editors' full Tidio review and category ranking live on the AI Tools page.

What is Tidio?

Tidio gives small businesses and online stores live chat, a shared inbox and chatbots, with Lyro, an AI agent that answers customer questions from your FAQs and help content. It plugs into Shopify, WordPress and other site builders in minutes.

Main use cases

  • Answering store FAQs automatically
  • Live chat on a small website
  • Recovering abandoned carts
  • One inbox for chat, email and social

Key features

  • Lyro AI agent
  • Live chat and shared inbox
  • No-code chatbot flows
  • E-commerce integrations

Pricing

Tidio has a free plan, with paid plans that add more usage or features. Listed pricing: Free plan · Paid plans available.

Prices change often, so check the official site before you buy.

Best for

Small e-commerce stores that need support without a big team.

Tags

  • Live chat
  • Chatbot
  • E-commerce
  • SMB

Bundles it's in

Used in these stacks

Compare Tidio

Tidio alternatives

Other tools that do a similar job.

  • Sierra

    Paid

    Conversational AI agents that take real actions.

    SupportVisit

  • Ada

    Paid

    An AI agent that resolves customer conversations across channels.

    SupportVisit

  • HubSpot AI

    Free + Paid

    AI woven through a full marketing and CRM suite.

    GrowthVisit

Tidio FAQ

What is Tidio?

Tidio gives small businesses and online stores live chat, a shared inbox and chatbots, with Lyro, an AI agent that answers customer questions from your FAQs and help content. It plugs into Shopify, WordPress and other site builders in minutes.

Is Tidio free?

Tidio has a free plan, with paid plans that add more usage or features. Listed pricing: Free plan · Paid plans available. Prices change often, so check the official site before you buy.

Who is Tidio best for?

Small e-commerce stores that need support without a big team.

What can you use Tidio for?

Common uses: answering store faqs automatically, live chat on a small website, recovering abandoned carts and one inbox for chat, email and social.

What are the best alternatives to Tidio?

Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy and Sierra. See the full shortlist on our AI Customer Support page.

AltFTool is not affiliated with Tidio. This summary was written by our editors from the tool's public information. Browse all AI bundles