Zendesk AI
AI agents and copilots inside Zendesk.
by Intercom
Support agent that resolves tickets, priced per resolution.
Fin answers customer questions from your existing help content and resolves a large share of conversations without a human. Intercom charges per successful resolution, which aligns the pricing with the outcome.
Intercom Fin is a paid tool; there is no ongoing free plan listed. Listed pricing: $0.99 per resolution.
Prices change often, so check the official site before you buy.
Support teams that want measurable deflection.
Other tools that do a similar job.
AI agents and copilots inside Zendesk.
Affordable AI support for small and mid-size teams.
Conversational AI agents that take real actions.
An AI agent that resolves customer conversations across channels.
Live chat and the Lyro AI agent for small online shops.
Enterprise search across every app your company uses.
Fin answers customer questions from your existing help content and resolves a large share of conversations without a human. Intercom charges per successful resolution, which aligns the pricing with the outcome.
Intercom Fin is a paid tool; there is no ongoing free plan listed. Listed pricing: $0.99 per resolution. Prices change often, so check the official site before you buy.
Support teams that want measurable deflection.
Common uses: front-line ticket deflection, 24/7 multilingual support coverage, escalating cleanly to human agents and answering from existing help docs.
Popular alternatives include Zendesk AI, Freshdesk Freddy, Sierra and Ada. See the full shortlist on our AI Customer Support page.
AltFTool is not affiliated with Intercom Fin. This summary was written by our editors from the tool's public information. Browse all AI bundles