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Fireflies.ai vs Microsoft 365 Copilot

Fireflies.ai: A meeting assistant that records, transcribes and searches your calls. Microsoft 365 Copilot: AI inside Word, Excel, PowerPoint, Outlook and Teams. Here is how they compare on features, pricing, platforms, pros and cons.

Quick verdict

Fireflies.ai

Best for: Sales and customer teams that hold many calls.

Stands out for: Many app integrations; Searchable meeting history.

Microsoft 365 Copilot

Best for: Organisations that run on Microsoft 365.

Stands out for: Built into familiar Office apps; Can use your work files and email.

Side-by-side comparison

Comparison of Fireflies.ai, Microsoft 365 Copilot
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What it isA meeting assistant that records, transcribes and searches your calls.AI inside Word, Excel, PowerPoint, Outlook and Teams.
Pricing
Free + Paid
Paid
Free to useYesNo
CategoryAI ProductivityAI Productivity
Editor rank#3 in category#13 in category
Made byFireflies.aiMicrosoft
Best forSales and customer teams that hold many calls.Organisations that run on Microsoft 365.
Key features
  • Transcripts and summaries
  • Search across past meetings
  • CRM and task integrations
  • Works inside Office apps
  • Uses your work files and email
  • Meeting recaps in Teams
Pros
  • Many app integrations
  • Searchable meeting history
  • Free plan available
  • Built into familiar Office apps
  • Can use your work files and email
  • Enterprise security controls
Cons
  • Free plan has storage limits
  • A bot joining calls can bother some guests
  • Full features require a paid add-on
  • Answers depend on how well files are organised
Use it to
  • Record and transcribe sales calls
  • Search across all past meetings
  • Send meeting summaries to your CRM or Slack
  • Draft a Word document from your notes
  • Analyse data in Excel by asking questions
  • Summarise long email threads in Outlook
Web app
iPhone & iPad
Android
Windows
Mac
Chrome extension

Fireflies.ai vs Microsoft 365 Copilot: questions

Is Fireflies.ai better than Microsoft 365 Copilot?

Neither wins for everyone. Our editors rank Fireflies.ai slightly higher overall in AI Productivity, but Microsoft 365 Copilot can be the better fit: Organisations that run on Microsoft 365.

Which is free, Fireflies.ai or Microsoft 365 Copilot?

Fireflies.ai can be used for free (free + paid), while Microsoft 365 Copilot is paid.

Can I use Fireflies.ai and Microsoft 365 Copilot together?

Yes. Many people keep both and pick per task, for example record and transcribe sales calls with Fireflies.ai, and draft a Word document from your notes with Microsoft 365 Copilot.

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