Keyboard settings and support guides

System

Keep your device current and configure core system behavior.

• Update Keyboard FirmwareFirmware is the software running on the keyboard itself, separate from any operating-system driver, and it governs things like Bluetooth stability, battery reporting accuracy, key remapping storage, and lighting effects. Manufacturers periodically release firmware updates through their desktop or mobile companion apps.

Network & Internet

Wi-Fi, Bluetooth, and network connection settings.

• Pair a Wireless KeyboardWireless keyboards typically connect one of two ways — Bluetooth, which pairs directly with a computer's built-in radio, or a small proprietary USB receiver that plugs into a port and talks to the keyboard over 2.4GHz. Some keyboards support both and let you flip between them with a switch on the back.
• Switch a Keyboard Between Multiple DevicesMany keyboards support pairing to two or three devices simultaneously, typically over separate Bluetooth channels selected with numbered switch keys, letting one physical keyboard control a laptop, desktop, and tablet without repeating the pairing process each time.

Accessibility

Assistive features, input, and language & region settings.

• Set Key Layout & Input LanguageEvery keyboard has a physical layout printed on its keys (such as US QWERTY, UK QWERTY, or AZERTY), and the operating system separately maintains an input language/keyboard layout setting that determines which character each keypress produces. When these two are mismatched, keys produce the wrong symbols even though nothing is physically wrong with the keyboard.

Personalization

Themes, wallpaper, lock screen, and layout of your device.

• Adjust Keyboard BacklightingBacklit keyboards range from simple single-color models with a fixed brightness toggle to per-key RGB keyboards with full color customization, animation effects, and per-key zones controlled through a companion app.

Devices

Mice, keyboards, trackpads, printers, and other connected hardware.

• Configure Function Key & Media Key BehaviorMany keyboards share the top row between standard function keys (F1-F12) and secondary media or system controls (volume, brightness, playback), toggled with an Fn key or a dedicated Fn Lock. Which one is the default without holding Fn is configurable on most models.

Apps

Installed apps, optional features, and what runs on startup.

• Remap Keys & Create Custom ShortcutsMost keyboards with a companion app allow remapping any key to a different keystroke, a launched application, a system action, or a recorded multi-step macro, with the configuration saved either to the app's software profile or the keyboard's own onboard memory.

System Info

Device details, advanced settings, and activation status.

• Check & Manage Keyboard BatteryWireless keyboards run on either replaceable AA/AAA batteries or a built-in rechargeable battery charged over USB-C or micro-USB, and most expose a battery level readout somewhere in the operating system or a companion app rather than only on the keyboard itself.

Help and tools

• Troubleshooting
• FAQ & Help
• Device info & diagnostics
• Contact & feedback