Humane AI Pin · System

Keep your Pin's Cosmos software up to date

The Pin runs software called Cosmos, which is updated periodically to add features, improve performance, and fix issues. Updates are delivered over your connection to the Pin.

What you should know

  • Software updates download automatically when the Pin has a stable Wi-Fi or data plan connection.
  • Check your current software version and update status from your Cosmos web account.
  • Keep the Pin connected to power via the Battery Booster during larger updates so it doesn't run out of battery mid-update.
  • Restart the Pin using its power gesture if an update doesn't seem to finish applying.

Avoid removing the Battery Booster or letting the Pin fully power off while an update is actively installing.

Why it matters

Cosmos updates are how Humane ships new features and fixes to the Pin after purchase, so staying current keeps the device working as intended and gives you access to the latest capabilities.

Best practices

  • Leave the Pin on a Wi-Fi connection overnight occasionally so updates can download without using the data plan.
  • Check your Cosmos account after a known update announcement to confirm your Pin has received it.

Common problems and fixes

Update seems stuck
Confirm the Pin has a stable Wi-Fi or data connection, then restart it using the power gesture and let it retry.
New features aren't showing up
Check your software version in your Cosmos account — some features roll out gradually after an update is installed.

Tips and tricks

  • Reviewing your Cosmos account periodically is the easiest way to confirm you're on the latest Cosmos version.

Frequently asked questions

Do software updates cost anything?

Cosmos software updates for the Pin itself are provided as part of normal device support; check your Cosmos account for specifics on your plan.