Humane AI Pin · Accounts & Family

Set up your Pin and create your Cosmos account

Before your AI Pin can be used, it needs to be attached to its Battery Booster, powered on, and linked to a Cosmos account, which is also where you'll later review captured Moments and manage settings from a browser.

What you should know

  • Attach the Battery Booster to the back of your clothing so the Pin clips on magnetically, then power on the Pin.
  • Follow the on-device voice and gesture prompts to create or sign in to your Cosmos account.
  • Once paired, you can log into your Cosmos web account from a computer to finish setup and see your device listed.
  • Give the Pin a name in your account settings so it's easy to identify if you ever manage more than one device.

Keep your Cosmos account credentials secure — this account controls your Pin's data plan, purchases, and access to your captured Moments.

Why it matters

The Cosmos account is the backbone of the whole product — it's what activates the Pin's data plan, syncs settings, and stores your interaction history, so setting it up correctly the first time avoids re-pairing headaches later.

Best practices

  • Complete setup in a quiet space so the Pin can clearly hear the voice prompts during onboarding.
  • Use a strong, unique password for your Cosmos account since it's tied to billing and personal data.
  • Bookmark your Cosmos web account so you can quickly check device status or review Moments later.

Common problems and fixes

Pin won't power on during setup
Confirm the Battery Booster is fully seated and charged, then hold the power gesture again; try swapping in a freshly charged Booster if it still doesn't respond.
Account creation gets stuck
Make sure the Pin has a stable Wi-Fi connection before creating the account, since onboarding requires an active internet connection to sync with Cosmos.

Tips and tricks

  • Do the initial setup near your home Wi-Fi rather than relying on the data plan, so the first software sync downloads quickly.

Frequently asked questions

Do I need a Cosmos account to use the Pin?

Yes — a Cosmos account is required to activate and manage the Pin, and it's also where you review Moments and adjust settings from a browser.