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About this tool
Build a tiered event cancellation and refund policy by days before the event, and price any single cancellation against it.
The Event Refund Policy Generator builds a tiered cancellation policy in which the refund percentage falls as the event date gets closer, and prices any single booking against that ladder. It counts the whole days between the cancellation date and the event date, picks the matching tier, and splits the money into ticket price, GST and booking fee. The GST split follows CBIC Circular No. 178/10/2022-GST of 3 August 2022, under which the amount an organiser keeps is a cancellation charge taxed at the same rate as the ticket, so tax comes back only on the refunded portion.
Open Event Refund Policy Generator on AltFTool — it loads instantly in your browser.
Provide your input — an image, text, or data.
Let the tool analyze or generate the result.
Review, refine, and reuse the output wherever you need it.
Change a boundary and the calculator immediately shows which side a given cancellation date falls on.
Tax is returned only on the refunded slice, matching the CBIC circular on forfeiture and cancellation charges.
A ladder that refunds nothing even at long notice triggers a warning, because such clauses are vulnerable under consumer law.
A common ladder refunds 100% at 30 or more days before the event, 75% at 15 to 29 days, 50% at 7 to 14 days, 25% at 3 to 6 days and nothing inside 3 days, because the organiser's committed costs rise as the date approaches. There is no statutory ladder in India, so the test is whether the term is reasonable rather than one-sided.
GST comes back only on the portion of the ticket price actually refunded. Under CBIC Circular No. 178/10/2022-GST dated 3 August 2022, the amount the organiser retains is consideration for tolerating the cancellation and is taxed at the same rate as the ticket, so that tax has already been deposited and is not returned.
On an attendee cancellation most policies keep the booking fee because the payment-gateway and ticketing costs are already spent, and that is generally accepted if it is disclosed before payment. If the organiser cancels or postpones the event, the entire amount collected including the booking fee should be returned, because failure to hold the event is a deficiency in service under Section 2(11) of the Consumer Protection Act 2019.
A blanket no-refund term is risky. It does not protect an organiser who cancels or fails to hold the event, and a one-sided contract term can be examined by a consumer commission under the unfair-contract provisions of the Consumer Protection Act 2019. Consumers have two years from the cause of action to file under Section 69. This is general information, not legal advice — have a lawyer review your final wording.