Android · Troubleshooting
Reset all network settings to defaults
Resets Wi-Fi networks, saved passwords, mobile network/APN settings, and Bluetooth pairings back to factory defaults, without erasing personal files, photos, or installed apps.
How to open Reset Wi-Fi, Mobile & Bluetooth
- Open Settings → System → Reset options
- Tap 'Reset Wi-Fi, mobile & Bluetooth'
- Confirm the reset when prompted
- Reconnect to Wi-Fi networks and re-pair Bluetooth devices afterward
What you should know
- Removes all saved Wi-Fi networks and passwords
- Clears Bluetooth device pairings, requiring re-pairing afterward
- Resets mobile network settings including APN configuration
- Does not affect installed apps, photos, or other personal data
You'll need to re-enter Wi-Fi passwords and re-pair Bluetooth devices after this reset, so make sure you know your Wi-Fi credentials beforehand.
Why it matters
Persistent connectivity issues, like a phone that won't reconnect to Wi-Fi, keeps dropping Bluetooth pairings, or has scrambled mobile data settings, can often be traced to corrupted or conflicting saved network configurations that accumulate over time. Resetting just the network settings offers a middle-ground fix that's far less disruptive than a full factory reset, clearing out the likely cause without touching personal files, installed apps, or accounts.
Best practices
- Try this reset before resorting to a full factory reset for persistent connectivity issues
- Write down or have access to your home Wi-Fi password before resetting, since it will need to be re-entered
- Re-pair essential Bluetooth devices like headphones and car systems immediately after resetting
Common problems and fixes
- Forgot Wi-Fi password after resetting
- Check your router's label for the default password, or retrieve it from another already-connected device before resetting if possible.
- Bluetooth device won't re-pair after reset
- Put the device into pairing mode again and search for it fresh, since it was fully removed from the paired list.
- Mobile data still doesn't work after the reset
- This may indicate a SIM or carrier-side issue rather than a settings problem; contact your carrier for further diagnosis.
Tips and tricks
- Use this reset specifically when experiencing a cluster of unrelated Wi-Fi, Bluetooth, and mobile data issues at once
- Restart the device immediately after resetting to ensure all network stacks reinitialize cleanly
Frequently asked questions
Will this delete my photos or apps?
No, this reset is limited to network-related settings and does not touch personal files or installed apps.
Does this reset Wi-Fi calling and VPN settings too?
Yes, saved VPN configurations and Wi-Fi calling preferences are typically included in this reset.
Is this the same as airplane mode toggling?
No, airplane mode is a temporary connectivity toggle, while this reset permanently clears saved network configurations.
Related settings
- Network & SIM DiagnosticsProvides tools to check SIM status, run network diagnostics, and reset APN settings to troubleshoot problems like no signal, failed calls, or data connectivity issues.
- Reset App PreferencesRe-enables previously disabled apps, resets default app choices, clears background data restrictions, and restores notification permissions to default, without uninstalling anything or deleting personal data.
- Factory ResetFactory data reset erases all data on your device and restores its original settings — useful for resolving persistent software issues, or before selling or recycling the device.
More Troubleshooting guides for Android
- Safe Mode & RecoverySafe mode is a temporary boot state that disables all third-party apps, making it easy to tell whether a downloaded app is causing a crash, freeze, or battery drain. Recovery mode is a separate, more powerful boot menu — accessed with hardware buttons before Android fully loads — used for wiping the cache partition, sideloading an update, or performing a factory reset when the device won't start normally.
- Phone DiagnosticsPhone diagnostics tools — built into some manufacturers' software or provided by your carrier — run guided tests on hardware components like the touchscreen, speakers, cameras, sensors, and buttons to confirm they're working correctly.
- Send FeedbackSend feedback lets you report a problem straight to Google (or an app's own developers) with an automatically attached diagnostic report and, optionally, a screenshot with areas you can highlight or blur out.
- Battery UsageBattery usage breaks down exactly how much charge each app and system component has consumed since the last full charge, making it the go-to screen for diagnosing unexpectedly fast battery drain.
- App Crash & ANR ReportsShows a log of recent app crashes and 'Application Not Responding' (ANR) events, letting you identify which apps are unstable and access details useful for reporting bugs to developers.
- Capture Bug Report ToolCaptures a comprehensive technical snapshot of the device's current state, including system logs, running processes, and recent errors, useful for sharing with developers or Google support when troubleshooting complex bugs.