Android · System Info
Find your device's unique identifiers
Shows the IMEI (or MEID) and serial number that uniquely identify your physical device, used for warranty claims, insurance, carrier activation, and reporting a lost or stolen phone.
How to open IMEI & Serial Number
- Open Settings → About phone
- Tap 'IMEI' or 'Status information'
- View IMEI (or dual IMEI on dual-SIM devices) and serial number
- Alternatively, open the Phone app and dial *#06#
What you should know
- Dual-SIM devices typically show two separate IMEI numbers
- Serial number is unique to the physical hardware unit
- Also accessible by dialing *#06# on the phone app
- Required information for carrier unlock requests and insurance claims
Keep your IMEI and serial number recorded somewhere safe, since you'll need them if the phone is ever lost or stolen and you want to report it to your carrier or police.
Why it matters
IMEI and serial numbers are the definitive way to identify an individual physical device, distinct from account-based identifiers like a Google Account. Carriers use IMEI to block a reported stolen phone from connecting to any network, insurance companies require it to process claims, and manufacturers use serial numbers to verify warranty eligibility. Without this number recorded in advance, resolving a loss, theft, or warranty issue becomes significantly harder.
Best practices
- Record your IMEI and serial number in a secure note or password manager right after setup
- Use *#06# as a quick universal way to view IMEI without navigating settings
- Provide the IMEI immediately to your carrier if the phone is lost or stolen
- Keep the original purchase receipt alongside these numbers for warranty purposes
Common problems and fixes
- Dial code *#06# doesn't show any info
- Try viewing IMEI directly through Settings → About phone → IMEI instead, as some carrier dialers restrict the code.
- Two IMEI numbers are shown and it's unclear which to use
- Dual-SIM phones have one IMEI per SIM slot; provide both if requested by a carrier or insurer.
- Serial number doesn't match the box or receipt
- Double check you're reading the correct field, since some listings show a similar-looking model or SKU number instead.
Tips and tricks
- Take a screenshot of the IMEI screen right after setup and store it securely
- Use the IMEI to check unlock or blacklist status with your carrier before buying a used phone
Frequently asked questions
Can IMEI be used to track a lost phone's location?
Not directly by the owner; law enforcement can request carrier assistance using the IMEI, but everyday location tracking uses services like Find My Device instead.
Is the IMEI the same across a dual-SIM phone's two IMEIs?
No, each SIM slot typically has its own distinct IMEI number.
Does resetting the phone change the IMEI?
No, IMEI and serial number are hardware-tied and remain the same through factory resets and software updates.
Related settings
- Model & Hardware InformationDisplays the exact device model name, model number, hardware revision, and manufacturer details, useful for support calls, warranty checks, and compatibility verification.
- About Phone / System InfoAbout phone is the central reference page for identifying your exact device — model number, Android version, build number, IMEI, and serial number. It's the page you'll be asked to check during a support call, a warranty claim, or when confirming whether an app is compatible with your specific device.
- Carrier Software UpdatesCarrier software updates deliver network-specific fixes — like updated cellular radio firmware, VoLTE/Wi-Fi calling profiles, or APN settings — separately from the general Android operating-system update process.
More System Info guides for Android
- Date & TimeDate & time settings control whether your device sets the clock and time zone automatically from the network or your location, or lets you set them manually. Getting this right keeps alarms, calendar events, and timestamped messages accurate, especially while traveling across time zones.
- Developer OptionsDeveloper options is a hidden settings menu, invisible until unlocked, that exposes low-level tools like USB debugging, animation scaling, background process limits, and Bluetooth/Wi-Fi diagnostic logs. It's built for app developers and advanced troubleshooting, not everyday configuration.
- Android Version Detail PageShows the exact Android OS version, security patch level, build number, kernel version, and Google Play system update version installed on the device.
- Legal InformationProvides access to open-source software licenses, third-party notices, terms of service, and privacy policy documents bundled with the Android operating system.
- Regulatory LabelsDisplays the electronic version of regulatory compliance labels and certification marks (such as FCC ID, CE marking, and country-specific approvals) that would traditionally appear printed on the device.
- Device Status InformationDisplays live technical status details including SIM status, IP address, Wi-Fi MAC address, Bluetooth address, network signal strength, and device uptime since last restart.