Android · System Info
Check network, uptime, and connection status
Displays live technical status details including SIM status, IP address, Wi-Fi MAC address, Bluetooth address, network signal strength, and device uptime since last restart.
How to open Device Status Information
- Open Settings → About phone
- Tap 'Status information' (or 'SIM status')
- Review IP address, MAC addresses, SIM status, and uptime
What you should know
- Shows current IP address and Wi-Fi MAC address for network troubleshooting
- Lists SIM status including carrier and signal information
- Displays device uptime since the last reboot
- Located under About phone → Status information
Why it matters
Status information consolidates several live technical details that are otherwise scattered across different apps and menus, making it a go-to reference during network troubleshooting or when a router, MDM system, or IT helpdesk needs a device's MAC address for allow-listing. Uptime data can also help diagnose recurring performance issues, since a device that hasn't restarted in a long time is more likely to be running with degraded memory or background processes.
Best practices
- Provide the Wi-Fi MAC address from this page when setting up router-level device allow-listing
- Check uptime periodically and restart the device if it's been running for many days without a reboot
- Reference SIM and signal status here when troubleshooting connectivity with your carrier
Common problems and fixes
- IP address shown doesn't match what's expected
- Confirm whether Wi-Fi or mobile data is active, since the displayed IP corresponds to the currently connected network.
- MAC address appears randomized and changes between networks
- This is expected behavior from MAC randomization privacy features on newer Android versions.
- Uptime resets unexpectedly
- Check for automatic restarts triggered by system updates or scheduled reboot settings.
Tips and tricks
- Use the MAC address shown here for parental control or router-level device filtering setup
- Check this page first when an IT helpdesk asks for your device's current IP or MAC address
Frequently asked questions
Why does my Wi-Fi MAC address look different on each network?
Android uses randomized MAC addresses per network by default for privacy, rather than a single fixed hardware address.
Does high uptime cause performance problems?
It can contribute to accumulated background processes and memory pressure, which a restart typically clears.
Is this the same as network diagnostics tools?
It provides some of the same raw data, but dedicated network diagnostics tools offer more active testing.
Related settings
- About Phone / System InfoAbout phone is the central reference page for identifying your exact device — model number, Android version, build number, IMEI, and serial number. It's the page you'll be asked to check during a support call, a warranty claim, or when confirming whether an app is compatible with your specific device.
- Network & SIM DiagnosticsProvides tools to check SIM status, run network diagnostics, and reset APN settings to troubleshoot problems like no signal, failed calls, or data connectivity issues.
- Developer OptionsDeveloper options is a hidden settings menu, invisible until unlocked, that exposes low-level tools like USB debugging, animation scaling, background process limits, and Bluetooth/Wi-Fi diagnostic logs. It's built for app developers and advanced troubleshooting, not everyday configuration.
More System Info guides for Android
- Date & TimeDate & time settings control whether your device sets the clock and time zone automatically from the network or your location, or lets you set them manually. Getting this right keeps alarms, calendar events, and timestamped messages accurate, especially while traveling across time zones.
- Model & Hardware InformationDisplays the exact device model name, model number, hardware revision, and manufacturer details, useful for support calls, warranty checks, and compatibility verification.
- IMEI & Serial NumberShows the IMEI (or MEID) and serial number that uniquely identify your physical device, used for warranty claims, insurance, carrier activation, and reporting a lost or stolen phone.
- Android Version Detail PageShows the exact Android OS version, security patch level, build number, kernel version, and Google Play system update version installed on the device.
- Legal InformationProvides access to open-source software licenses, third-party notices, terms of service, and privacy policy documents bundled with the Android operating system.
- Regulatory LabelsDisplays the electronic version of regulatory compliance labels and certification marks (such as FCC ID, CE marking, and country-specific approvals) that would traditionally appear printed on the device.