Formspree
formspree.io
Gives a static site's contact form somewhere to POST that emails you the answers
zoho.com
Turns a shared support@ address into an assignable queue for up to three people.
Incoming mail to a shared address becomes a ticket with an owner, a status and a thread, so two people stop replying to the same customer and nothing sits unanswered for a week. The free plan is a real permanent tier rather than a trial: three agents, email ticketing, a knowledge base and basic reports. It is the cheapest honest way off a shared mailbox password.
Questions
A genuinely usable free tier with paid plans for volume or team features. Free caps you at three agents and email only — no SLAs, no automation rules, no live chat or telephony.
Yes. Zoho Desk sends your input to its own servers to process it. That is fine for public material; for anything containing personal data, use one of the on-device tools instead.
Free caps you at three agents and email only — no SLAs, no automation rules, no live chat or telephony.
Alternatives
Same category or same task, ordered by how closely they overlap.
formspree.io
Gives a static site's contact form somewhere to POST that emails you the answers
mail-tester.com
Send one email to the address it gives you and get a spam score out of ten
mailerlite.com
Sends a newsletter to a small list on a free tier that does not expire
mailinator.com
Any address at mailinator.com already has an inbox you can read without signing up
mailtrap.io
Catches the emails your app sends in a fake inbox so no real person gets them
mxtoolbox.com
Looks up MX, SPF, DKIM and DMARC records and names the one that is wrong