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About this tool
Plan a food-delivery data request under Indian rules and see how many address snapshots and orders are stored about you.
Food-delivery apps in India have no self-service export button, so a data request goes to the platform's published Grievance Officer instead. This guide drafts that request: it lists the categories worth naming explicitly, cites Section 11 of the DPDP Act 2023 for a summary of the personal data processed, and applies the IT Rules 2021 deadline of acknowledgement within 24 hours and disposal within 15 days. It also estimates how many delivery-address snapshots are frozen into your past orders and how many saved addresses and cards you can delete right now.
Open Swiggy Zomato Data Request Guide on AltFTool — it loads instantly in your browser.
Add your input to the workspace.
Adjust the options until the result looks right.
Copy or download the output and put it to work.
Uses the DPDP Act 2023 and the IT Rules 2021 Grievance Officer route rather than a GDPR template.
Shows that deleting a saved address does not remove it from every past order.
Calculates how many saved addresses and payment methods you can remove today.
There is no download button. Write to the Grievance Officer named in the platform's privacy policy, from your registered phone number and email, and ask under Section 11 of the DPDP Act 2023 for a summary of the personal data processed and who it has been shared with. Name the specific categories you want.
Under the IT Rules 2021, an intermediary's Grievance Officer must acknowledge a complaint within 24 hours and dispose of it within 15 days. Keep the whole exchange in one email thread so the timeline is easy to evidence if you have to escalate.
Not entirely. Every past order stores its own snapshot of the address that was used at the time, so removing the saved entry stops it being suggested but does not erase it from order history. Erasure of the historical records is a separate request under Section 12 of the DPDP Act 2023.
Request the copy first. Deletion closes the account and removes your ability to pull the history, so the order is: ask for the data, receive it, verify it, then delete. This page is informational and not legal advice; consult a qualified professional about your own situation.