English speaking practice
Shopping & money
Shopping conversations are short, but small mistakes can cost you money or time. Practice asking for sizes, paying, returning a faulty item and opening a bank account. The advanced lesson shows how to dispute a wrong charge firmly and politely.
5 lessons
Beginner (A1–A2)
Short, everyday sentences: greetings, ordering, asking for help and talking about yourself.
- Beginner· A1–A26 min
Buying clothes in a store
Ask for a size and color, try something on and decide whether to buy it.
- Beginner· A1–A25 min
Paying at the checkout
Answer the cashier's questions, choose how to pay and ask for a receipt.
Intermediate (B1–B2)
Longer conversations: explaining a problem, giving opinions, making plans and handling small talk.
- Intermediate· B1–B28 min
Returning an item to a store
Explain what is wrong with a purchase and ask for a refund or exchange.
- Intermediate· B1–B29 min
Opening a bank account
Ask about account types and fees, provide documents and understand the next steps.
Advanced (C1)
Persuading, negotiating, presenting and disagreeing politely with natural, fluent English.
- Advanced· C112 min
Disputing a wrong charge on your bill
Challenge an incorrect charge on the phone, stay firm and get a clear resolution.