PlayStation · Network & Internet

Set up or troubleshoot your console's internet connection

PlayStation consoles support both Wi-Fi and wired Ethernet. A wired connection is generally more stable for online multiplayer and reduces lag caused by Wi-Fi interference.

What you should know

  • Found under Settings → Network → Settings → Set Up Internet Connection.
  • The built-in Test Internet Connection tool checks connection type, NAT type, and download/upload speed.

Why it matters

A poor connection or restrictive NAT type is one of the most common causes of multiplayer lag, failed party invites, and voice chat issues — most of which are fixable from this one settings screen.

Best practices

  • Prefer a wired connection for competitive online play.
  • Run Test Internet Connection after any router change to confirm NAT type is still Open or Moderate.

Common problems and fixes

NAT Type shows Strict
Enable UPnP on your router, or set up port forwarding for your console's local IP address.
Wi-Fi keeps dropping mid-game
Move the console closer to the router, switch to the 5GHz band if available, or move to a wired connection.

Tips and tricks

  • Give the console a static local IP (via router DHCP reservation) before setting up port forwarding, so the forwarded ports don't stop working after a router restart.

Frequently asked questions

Does Wi-Fi 6 make a real difference for gaming?

It mainly helps with congestion in busy households — a wired connection is still the more reliable option for online play.