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macOS · System Info

View Detailed Hardware & Software Info

System Report (opened via the System Information app) provides a full technical inventory of your Mac — every connected device, installed application, network configuration, and hardware component — far beyond the summary shown in About This Mac. It's the tool Apple Support usually asks you to check when diagnosing hardware issues.

How to open System Report

  1. Hold Option and click the Apple menu, then choose 'System Information'.
  2. Alternatively, open About This Mac and click 'More Info', then 'System Report'.
  3. Browse the sidebar categories like Hardware, Network, or Software.
  4. Use File → Save or Export to save a copy of the report if support asks for it.

What you should know

  • Lists detailed hardware specs: processor, memory modules, graphics, storage, and connected displays.
  • Shows every USB, Bluetooth, Thunderbolt, and network device currently connected.
  • Displays installed applications along with their version numbers and install locations.
  • Includes diagnostic logs useful for troubleshooting crashes or hardware faults.

Why it matters

When troubleshooting hardware problems, compatibility issues, or verifying exact specs before selling or upgrading a Mac, System Report gives the precise technical detail that About This Mac's summary leaves out. Support technicians frequently rely on this exported report to diagnose issues remotely.

Best practices

  • Export a System Report before contacting Apple Support so you can share it directly.
  • Check the Storage and Memory sections here for precise numbers if About This Mac feels too high-level.
  • Review connected USB and Bluetooth devices here if a peripheral isn't being recognized elsewhere.

Common problems and fixes

A connected accessory doesn't show up anywhere in System Report.
Try a different port or cable, and check whether the device needs its own driver installed before macOS will detect it.
The report looks overwhelming with too much information.
Use the sidebar to jump directly to the relevant category (like Memory or Displays) instead of scrolling through the entire report.

Tips and tricks

  • Use File → Export in System Information to save a shareable text report for troubleshooting with support or a technician.

Frequently asked questions

Is System Report the same as About This Mac?

No, About This Mac gives a quick summary, while System Report (accessible from within it) provides the full detailed technical inventory of hardware and software.

Can I use System Report to check my Mac's serial number?

Yes, the Hardware Overview section at the top of System Report lists the serial number along with the model identifier and hardware UUID.

More System Info guides for macOS

See every macOS guide