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Zapier vs Make

Zapier: Connect thousands of apps and automate work, with AI steps and agents. Make: Visual automation for complex, multi-step workflows. Here is how they compare on features, pricing, platforms, pros and cons.

Quick verdict

Zapier

Best for: Small businesses automating repetitive tasks between apps.

Stands out for: Huge number of app integrations; No coding needed.

Make

Best for: Operations teams with complex workflows.

Stands out for: Powerful visual builder; Good value for complex flows.

Side-by-side comparison

Comparison of Zapier, Make
Visit zapier.com (opens in a new tab)Visit make.com (opens in a new tab)
What it isConnect thousands of apps and automate work, with AI steps and agents.Visual automation for complex, multi-step workflows.
Pricing
Free + Paid
Free + Paid
Free to useYesYes
CategoryAI Agents & AutomationAI Agents & Automation
Editor rank#1 in category#4 in category
Made byZapierMake (Celonis)
Best forSmall businesses automating repetitive tasks between apps.Operations teams with complex workflows.
Key features
  • Thousands of app integrations
  • Build automations by describing them
  • AI agents and chatbots
  • Visual scenario builder
  • Branching and data mapping
  • AI modules
Pros
  • Huge number of app integrations
  • No coding needed
  • Free plan available
  • Powerful visual builder
  • Good value for complex flows
  • Free plan available
Cons
  • Costs can rise with many tasks
  • Complex logic is harder than in some rivals
  • Can feel complex for beginners
  • Operation-based pricing takes planning
Use it to
  • Send new form entries to a spreadsheet
  • Add AI steps to summarise or sort data
  • Build agents that act across your apps
  • Automate multi-step business processes
  • Add AI modules to workflows
  • Sync data between apps on a schedule
Web app
Chrome extension

Zapier vs Make: questions

Is Zapier better than Make?

Neither wins for everyone. Our editors rank Zapier slightly higher overall in AI Agents & Automation, but Make can be the better fit: Operations teams with complex workflows.

Which is free, Zapier or Make?

Both can be used without paying: Zapier is free + paid and Make is free + paid. Paid plans add more usage or features.

Can I use Zapier and Make together?

Yes. Many people keep both and pick per task, for example send new form entries to a spreadsheet with Zapier, and automate multi-step business processes with Make.

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