Skip to main content

#7 of 7 in Email marketing platforms

Constant Contact review

A veteran platform aimed at small businesses and non-profits, combining email with event tools, social posting and phone support.

Last checked · Available: Global

7.2/10, Good

Weighted across
6 criteria

Strongest on support & compliance tools (8.4).

See every score and reason

Scorecard

How Constant Contact scores

Each criterion is scored 0-10 from public information, with the reason underneath. The total is the weighted average.
Free plan & value25% weight6.4

No free plan; mid-range pricing for its feature set.

Automation20% weight6.6

Covers common automations but less flexible than specialist tools.

Ease of use & templates15% weight8.0

Straightforward editor aimed at non-technical users.

Integrations & ecommerce15% weight7.4

Integrates with major stores and small-business apps.

Support & compliance tools15% weight8.4

Offers phone and live chat support.

Scalability10% weight6.6

Suits small and mid-sized lists more than enterprise use.

Best for

Small businesses and non-profits wanting phone help.

Not ideal for

Advanced automation users.

Trade-offs

Pros and cons

What stands out

  • Phone and chat support
  • Event and social tools included
  • Easy for beginners

Worth knowing

  • No free plan
  • Automation is less advanced than rivals

At a glance

Key facts and pricing

As Constant Contact publishes them. “Not published” means we could not confirm the figure.
Free plan
No
Free trial on paid plans
Yes
Free plan limits
No free plan
Priced by
Contacts
SMS built in
Yes
Support channels
Phone and chat
Company base / data region
United States
Price band
Mid-range
Founded
1995
Based in
United States

Pricing: Priced by contacts across a few tiers. Free plan: no; free trial available.

Head to head

Compare Constant Contact with

Also consider

Constant Contact alternatives

Scored on the same rubric in the same list.

Full email marketing platforms ranking

Questions

Constant Contact: common questions

Is Constant Contact good?

Constant Contact scores 7.2 out of 10 in our email marketing platforms scorecard, rank 7 of 7. A veteran platform aimed at small businesses and non-profits, combining email with event tools, social posting and phone support.

Who is Constant Contact best for?

Best for small businesses and non-profits wanting phone help. Less suited to advanced automation users.

How much does Constant Contact cost?

Priced by contacts across a few tiers. Free plan: no; free trial available.

What are Constant Contact's key terms and features?

Free plan: No; Free trial on paid plans: Yes; Free plan limits: No free plan; Priced by: Contacts; SMS built in: Yes; Support channels: Phone and chat; Company base / data region: United States. As published by the brand, last checked 2026-11-01.

What is a good alternative to Constant Contact?

Brevo (7.9/10) is the top-scoring option in the same list. See the full email marketing platforms ranking for every alternative.

Transparency

Sources and how we make money

Sources we used

Checked 1 Nov 2026. Brands change terms often; confirm on the brand's site before you buy.

How we make money

Some links to brands may earn AltFTool a commission. That never changes a score, a rank or whether a brand is listed. Scores come only from the criteria above.

Report a correction
Decision support

Compare brands, tools, and deals from one place

Move from ratings into curated offers, product hubs, and hands-on utilities without losing context.