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Preview data: all rankings, scores, votes, refresh labels, methodology, testing and editorial-process statements in Top 49 are illustrative demo content, not live measurements or documented reviews.
Rank 121Up 1
#12 in Online Banks & Neobanks
of 16 ranked entries
Synchrony Bank
Online bank · Founded 2014
Synchrony spun out of GE Capital’s retail finance arm and has since built one of the largest store-card and retail-financing portfolios in the country, alongside a straightforward direct-to-consumer online savings product. Recorded specifics: founded 2014, headquarters Stamford, USA, type Chartered bank. Panel highlighted large, established retail store-card and financing portfolio, straightforward online savings product with no monthly maintenance fees and institutional roots in GE Capital bring decades of consumer-lending experience. The reservation on record is retail-financing concentration ties performance closely to consumer spending cycles.
Chartered bankSavings-focused
Score breakdown
How Synchrony Bank earned 77.9
Each criterion is scored independently, then combined using the weights published on Online Banks & Neobanks.
- Digital experienceweight 30%
- 76.9
- Fee transparencyweight 25%
- 75.5
- Deposit protectionweight 25%
- 80.5
- Customer serviceweight 20%
- 79.0
On the record
Recorded detail
| Founded | 2014 |
|---|---|
| Headquarters | Stamford, USA |
| Type | Chartered bank |
| Rating | 7.6 |
Panel verdict
Strengths and reservations
What it gets right
- Large, established retail store-card and financing portfolio
- Straightforward online savings product with no monthly maintenance fees
- Institutional roots in GE Capital bring decades of consumer-lending experience
Where it gives ground
- Retail-financing concentration ties performance closely to consumer spending cycles
1 appearance
Where this entry ranks
From the same list
Ranked alongside it
Rank 01Editor’s pickAlly Bank
Online bank · Founded 2009
Ally rebranded from GMAC Bank into a direct-to-consumer online bank right as the online-only category was taking shape, and it has stayed one of the few in this category to build genuine scale across banking, auto lending and investing under one brand.
96.9/100 Top 49 score—No change
Rank 02Editor’s pickMarcus by Goldman Sachs
Online bank · Founded 2016
Marcus was Goldman Sachs’s bet that its institutional balance-sheet strength could win consumer trust in savings accounts, an unusual direction for a firm historically associated with trading floors rather than retail deposits.
95.5/100 Top 49 score1Down 1
Rank 03Editor’s pickSoFi
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SoFi began as a student-loan refinancing company for recent graduates and has since built out into a full digital bank, obtaining its own national bank charter in 2022 rather than relying solely on a partner-bank arrangement.
94.0/100 Top 49 score2Down 2
Rank 04Discover Bank
Online bank · Founded 1911
Discover’s banking charter predates its famous 1985 credit card launch by decades, and the bank has quietly built one of the more established online-savings franchises while the card business drove most of the brand’s visibility.
92.6/100 Top 49 score1Down 1
Rank 05Editor’s pickChime
Neobank · Founded 2013
Chime built its growth on fee-free banking for customers traditional banks often underserved, partnering with chartered banks behind the scenes to hold deposits while it focused entirely on the mobile app experience.
89.8/100 Top 49 score1Down 1
Rank 06Varo Bank
Neobank · Founded 2015
Varo became the first consumer neobank to win its own national bank charter in 2020, a regulatory milestone that let it stop relying on a partner-bank arrangement most competitors in this category still use.
87.6/100 Top 49 score—No change
Rank 07Current
Neobank · Founded 2015
Current positioned itself around early paycheck access and teen-focused banking features, carving out a demographic niche — younger, often first-time bank customers — that larger incumbents were slower to design specifically for.
87.4/100 Top 49 score2Up 2
Rank 08N26
Neobank · Founded 2013
N26 was among the first European neobanks to scale across multiple countries under a single banking licence issued in Germany, giving it a genuinely pan-European structure most local competitors could not match.
84.1/100 Top 49 score2Up 2
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Top 49 rankings are editorial. Scores are produced from the published criteria on each list and are refreshed on the cadence stated there. Figures shown across this section are curated demonstration data.