Terms & Conditions

1. Acceptance of Terms

By accessing and using the ComfortCare at Home website and care enquiry services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Nature of Services

ComfortCare at Home facilitates the discovery, coordination, and matching of in-home care support options for families and individuals. Content provided across this platform is for informational and planning purposes and does not constitute emergency medical advice.

3. Care Assessments & Enquiries

Submission of an enquiry or care preference form does not constitute a binding contract until a formalized care agreement and comprehensive home assessment have been completed and signed by both parties.

4. User Responsibilities

When utilizing our services, you agree to:

• Provide accurate, up-to-date, and complete information regarding care recipients and requirements.
• Notify our team promptly of any material changes to health, mobility, or home environment safety conditions.
• Treat our coordinators and care professionals with dignity, respect, and fairness.

5. Cancellations & Schedule Modifications

We pride ourselves on offering flexible arrangements without restrictive long-term lock-in contracts. Schedule changes, temporary pauses, or service terminations can be arranged in accordance with our standard notice policies provided during consultation.

6. Limitation of Liability & Intellectual Property

All branding, visual designs, text, and interactive tools on this website are the intellectual property of ComfortCare at Home. We strive for high service reliability but cannot guarantee uninterrupted website access.