Information We Collect
HELOC by AltFTool operates as an educational discovery and rate comparison platform. We collect only the minimal information necessary to deliver personalized home equity line estimates:
- Property Information: Approximate property value, location (state/ZIP code), and property type (e.g. single-family home, townhouse, condo).
- Mortgage Balance & Equity Range: Current primary mortgage balance and desired borrowing line amount to calculate combined loan-to-value (CLTV) ratios.
- Contact Information: Email address and optional phone number submitted when requesting equity checks or rate drop alerts.
- Technical Telemetry: Anonymized browser diagnostics, timestamp headers, and interaction metrics to ensure fast and secure calculation delivery.
How We Use Home Equity Inquiry Data
Your financial parameters are processed strictly to compute borrowing ranges, calculate estimated monthly interest costs, and present eligible lines of credit:
- To calculate estimated available credit up to standard 80%–85% CLTV lender caps.
- To present educational comparisons between HELOCs, home equity loans, and cash-out refinances.
- To deliver personalized rate movement updates and prime rate tracking when opted in.
- To maintain compliance audit trails under applicable financial transparency regulations.
Soft Inquiries & Credit Score Protection
Exploring HELOC estimates and comparing options on AltFTool involves soft credit inquiries. Soft inquiries are strictly informational, visible only to you on your credit file, and have zero impact on your credit score.
A formal application submitted directly to a licensed lending institution will require a standard hard inquiry with your explicit authorization.
Communications & Rate Notifications
When you subscribe to HELOC rate alerts or equity check notifications, we send periodic updates regarding:
- Federal Reserve Prime Rate changes and their impact on variable HELOC APRs.
- Educational tips on managing draw periods and transitioning into repayment.
- Marketplace lender margin shifts and promotional discount opportunities.
Every communication contains a one-click unsubscribe link. You may opt out at any time with immediate effect.
Your Rights (GDPR / CCPA / CPRA)
Depending on your jurisdiction, you retain comprehensive statutory privacy rights over your personal data:
- Right to Know: You may request a disclosure of the exact data categories we have gathered.
- Right to Delete: You can request permanent erasure of your inquiry history and contact records.
- Right to Opt-Out: We do not sell or monetize personal financial information.
- Non-Discrimination: We never deny services or degrade performance based on exercised rights.
Data Retention & Contact
We retain inquiry logs only for the period necessary to deliver comparison services and maintain legal compliance. To request data deletion or inquire about our privacy practices, contact our Data Protection Officer at:
Platform: AltFTool Home Equity Division
Mailing Address: 100 Pine Street, Suite 1250, San Francisco, CA 94111