Your privacy is essential. This policy explains how AltFTool and MeshWave collect, use, and protect your information when you request a whole-home WiFi evaluation, compare mesh hardware configurations, or book professional network setup.
No Data Selling
We do not sell, rent, or trade your personal contact details or home network data to third-party data brokers.
256-Bit TLS Encryption
All inquiries, address lookups, and evaluation submissions are protected with end-to-end TLS 1.3 encryption.
Zero Spam Commitment
We send only requested mesh assessments and setup confirmations. You can unsubscribe with one click anytime.
U.S. Privacy Compliance
Full adherence to California CCPA/CPRA, Virginia VCDPA, and applicable state data protection frameworks.
1. Information We Collect
When you interact with the MeshWave Whole-Home WiFi portal, we collect information you voluntarily provide as well as standard diagnostic telemetry from your device.
Voluntary Inquiries: When you request a WiFi coverage estimate, schedule a technician visit, or subscribe for updates, you may provide your email address, approximate home square footage, floor count, wall construction type, current internet service provider (ISP), and current provisioned speed tier.
Automated Diagnostic Telemetry: We automatically log non-identifiable technical data including IP address, browser type, operating system, approximate geographic location, session duration, and viewport resolution to optimize page rendering and enhance network security.
2. How We Use Your Information
We process your data exclusively for legitimate operational and informational purposes:
• Calculating recommended mesh hardware node counts and backhaul configurations based on your floor plan.
• Coordinating with certified network installation specialists in your service area when you request pro setup.
• Delivering requested WiFi diagnostic guides, speed optimization tips, and hardware comparison charts.
• Detecting and preventing automated bot submissions, fraud, and unauthorized platform access.
• Maintaining compliance with federal and state telecommunications and consumer protection regulations.
3. Information Sharing & Authorized Partners
AltFTool is an independent marketplace and educational discovery publisher. We never monetize or sell personal records. We share details strictly under the following conditions:
• Certified Installation Partners: When you request on-site or remote WiFi setup assistance, your contact and home configuration details are shared with verified installation technicians servicing your region.
• Infrastructure & Service Vendors: Trusted vendors providing cloud hosting, encrypted database security, and transactional email delivery under strict data confidentiality obligations.
• Legal & Regulatory Compliance: When strictly required by law, court order, or governmental subpoena to safeguard legal rights and protect user safety.
4. Data Security & Retention Safeguards
We implement robust administrative, technical, and physical safeguards to prevent unauthorized data access, disclosure, or alteration. These include TLS 1.3 encryption in transit, encrypted database volumes at rest, least-privilege administrative access, and regular vulnerability audits.
Inquiry records are retained only for the time necessary to fulfill your requested WiFi service comparisons, provide customer support, and satisfy auditing mandates.
5. Your Privacy Rights (CCPA / CPRA & State Laws)
Depending on your U.S. state of residence (including California, Colorado, Virginia, Connecticut, and Utah), you have the right to:
• Request access to and copies of the personal information we maintain about you.
• Request deletion of your personal records from our active systems.
• Request correction of inaccurate contact or profile details.
• Opt-out of promotional communications at any time by clicking the unsubscribe link in our emails.
We do not discriminate against any user for exercising their statutory privacy rights.
6. Contact Our Privacy Officer
For questions or requests regarding this Privacy Policy or your personal information, contact our Data Protection Team at privacy@altftool.com or via mail at: AltFTool Privacy Office, 100 Shoreline Highway, Suite 200, Mill Valley, CA 94941.