Privacy Policy
How RoastBend and AltFTool collect, utilize, and protect your personal information when you explore coffee franchise opportunities, request format guides, or submit candidate inquiries.
Candidate Privacy Guarantee: We operate under a strict zero-sale policy. Your contact details, target territory, and financial qualification information are never sold, rented, or broadcast to third-party brokers or external marketing lists.
Information We Collect
When you interact with the RoastBend informational portal, we may collect the following categories of information:
- Candidate Contact Details: Name, phone number, email address, and preferred meeting times.
- Territory & Format Preferences: Desired metro area, state, real estate footprint (Flagship, Drive-Thru Express, Roastery Lab), and timeline to open.
- Self-Reported Financial Readiness: Estimated liquid capital range and net worth band submitted to verify minimum qualifications before scheduling FDD reviews.
- Automated Telemetry: Anonymized browser identifiers, operating system metrics, and page engagement data to optimize user experience.
How We Process Inquiry & Referral Data
Submitted information is utilized exclusively for the following authorized purposes:
- Verifying candidate compatibility against published franchise criteria for RoastBend store models.
- Facilitating direct introductions and routing inquiries to authorized license providers and brand franchisors.
- Transmitting requested Franchise Disclosure Documents (FDD) and territory availability maps.
- Maintaining auditable referral records required under federal and state franchise relationship laws.
Independent Referral & Non-Franchisor Disclosure
AltFTool and RoastBend Coffee Franchise Info serve as an independent informational portal and referral gateway. Neither AltFTool nor RoastBend directly grant, execute, or sell coffee franchise licenses.
When you submit an inquiry, you consent to being connected with certified license providers and brand franchisors who hold exclusive authority to execute franchise agreements and issue licenses.
Candidate Communications & Notifications
We communicate via email and telephone solely regarding your active inquiry, FDD delivery, and scheduled discovery sessions. We do not engage in automated robocalls or aggressive unsolicited telemarketing. You may opt out of educational updates at any time by clicking the unsubscribe link in any message.
Your Rights (GDPR / CCPA / CPRA)
Under applicable data protection frameworks, including the California Consumer Privacy Act (CCPA/CPRA) and General Data Protection Regulation (GDPR), you possess the right to:
- Access & Portability: Request a complete export of personal data retained about your inquiry.
- Rectification: Correct outdated contact information or territory preferences.
- Erasure: Request permanent deletion of your candidate profile from our referral conduit records.
- Non-Discrimination: Exercise privacy rights without experiencing altered terms or reduced service access.