1. Overview & Service Scope
VenueVault (“we,” “our,” or “us”), operating under ALTFTool, is committed to safeguarding the privacy and personal details of couples, families, corporations, and event planners. This policy applies to visitors accessing our venue booking portal and related referral resources.
Core Referral Service Notice: ALTFT (ALTFTool) and VenueVault do not directly provide, own, operate, or host venue facilities. VenueVault is an independent information and referral platform. When you request a shortlist or submit an inquiry, we directly connect you with independent, licensed venues and certified third-party booking teams.
2. Information We Collect
We only collect personal information that you knowingly provide when utilizing our inquiry features or contacting our team:
- Contact Details: Your full name, email address, and optional phone number submitted via our venue inquiry modal or shortlist requests.
- Event Specifications: Occasion category (e.g., Weddings & Receptions, Banquets, Corporate Summits, Garden Celebrations), estimated guest count, target event date or timeframe, and custom layout notes.
- Venue Archetype Preferences: Selected styles such as Architectural Ballrooms, Glasshouses, Waterfront Venues, or Historic Estates.
- Technical Information: Standard browser type, device information, IP address, referral headers, and aggregate usage metrics collected securely to maintain site reliability.
3. How We Use Your Information
We use your information transparently and solely for legitimate event-planning purposes:
- To match your occasion requirements with suitable independent venue archetypes and availability.
- To make introductions and direct referrals to licensed venue booking coordinators that match your guest count and style.
- To transmit your inquiry notes directly to chosen venues with your explicit consent.
- To maintain platform security, prevent fraudulent form submissions, and ensure smooth website operation.
6. Data Security & Storage
We employ robust technical safeguards including HTTPS SSL/TLS encryption, secure server access controls, and strict least-privilege administrative standards. We do not collect or store credit card numbers, deposits, or sensitive banking credentials on this platform.
7. Your Privacy Rights & Choices
Depending on your jurisdiction, you hold enforceable rights regarding your personal information, including the right to inspect, correct, export, or request immediate deletion of any inquiry records stored in our systems.