Email Only — Zero Sensitive Financial Data
We never ask for your Social Security number, personal banking passwords, credit card numbers, or credit report login credentials.
No Selling of Personal Consumer Data
We do not sell, rent, or trade your contact information to third-party telemarketers or commercial data brokers.
TLS 1.3 Transport Security
All starter kit requests and web communications are protected by industry-standard TLS encryption protocols over secure HTTPS connections.
State & Federal Privacy Compliance
Strict adherence to applicable U.S. privacy frameworks, including the California Consumer Privacy Act (CCPA/CPRA) and state consumer protection standards.
1. Information We Collect
ScoreMend Credit Repair collects minimal, voluntary information only as necessary to provide consumer educational resources and deliver requested materials:
• Free Starter Kit Requests: When you request the Free Credit Repair Starter Kit, self-dispute checklists, or educational guides, we ask only for your email address.
• Technical & Diagnostics Data: Standard web server logs automatically capture your IP address, browser type, device information, operating system, and access timestamps solely for cybersecurity, anti-spam validation, and responsive page delivery.
• Sensitive Data We NEVER Collect: We do not request, process, or store Social Security Numbers (SSNs), credit report logins, bank account numbers, debit/credit card details, or financial statements on this website.
2. How We Use Your Information
We use collected information solely for legitimate educational, informational, and user communication purposes:
• Generating and emailing your requested Credit Repair Starter Kit, self-dispute guides, and report review checklists.
• Delivering periodic educational updates concerning credit bureau dispute guidelines, FCRA rights, and credit score education.
• If you explicitly request third-party administrative assistance, connecting you with independent, CROA-compliant service providers.
• Monitoring website security, preventing automated bot abuse, and meeting legal and regulatory compliance requirements.
3. Independent Referral Service & Third Parties
ScoreMend is an independent educational and referral platform, not a credit-repair organization, credit bureau (Equifax, Experian, TransUnion), law firm, lender, or government agency:
• Independent Providers: If you choose to contact or engage any third-party service provider through our referrals, your relationship is strictly between you and that provider.
• Third-Party Privacy Policies: Third-party service providers maintain their own independent privacy policies, terms of service, and compliance disclosures. We encourage you to review their policies before sharing financial details.
• Voluntary Participation: You are never obligated to purchase services or interact with any recommended provider.
4. Data Security & Storage Safeguards
We maintain comprehensive technical and administrative security controls to protect your information:
• Encryption in Transit: All data exchanged is secured using TLS 1.3 encryption across secure HTTPS channels.
• Strict Access Control: Access to email subscriber lists is strictly limited to authorized personnel under least-privilege security policies.
• Retention Limits: Inquiry records and email addresses are retained only as long as necessary to fulfill requested services, support consumer inquiries, and comply with legal requirements.
5. Your Privacy Rights & Choices
Depending on your state of residence (including California, Virginia, Colorado, Connecticut, and Utah), you may possess specific privacy rights:
• Right to Access: You may request details regarding the categories of personal data collected about you.
• Right to Deletion: You may request that we delete your email address and associated contact records from our systems.
• Right to Opt Out: You may unsubscribe from educational email communications at any time by clicking the unsubscribe link in any message or contacting our privacy team.
• Non-Discrimination: We will never discriminate against you for exercising your privacy rights.
6. Contacting Our Privacy Team
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
• ScoreMend Credit Repair — Consumer Privacy & Transparency Office
• Email: privacy@scoremendcreditrepair.com
• Subject: Consumer Privacy Inquiry
EXPLORE OTHER POLICIES
SCOREMEND LEGALTerms and conditions governing access to ScoreMend Credit Repair educational materials, starter checklists, and referral resources.
Disclosures & Legal DisclaimerImportant consumer rights, non-credit bureau, non-law firm, and referral compensation disclosures.
Cookie & Tracking PolicyDetails on essential browser storage, local preference storage, and how to manage privacy choices.