Privacy Policy

At GuardianAlert (an ALTFTool Senior Safety Resource), protecting personal privacy and maintaining your family's trust is fundamental. This policy explains what information we gather when you explore safety systems, why we collect it, how it is secured, and your rights regarding your personal data.

We may collect information you provide directly through our consultation forms, newsletter signups, or communication channels, including:

• Contact Details: Full name, email address, telephone number, and residential city or postal code to verify regional service coverage.
• Safety & Equipment Preferences: Desired features (such as automatic fall detection, mobile GPS, in-home base units), living arrangements, and timeline.
• Technical & Log Information: Browser type, operating system, and interaction metrics used strictly to optimize platform responsiveness and accessibility.

Your details are used strictly to provide relevant senior safety resources and assistance, specifically to:

• Match and connect you directly with vetted, licensed medical alert providers and care coordinators.
• Schedule requested safety consultations and clarify product specifications.
• Send safety newsletters, care guides, and device comparison notes (only upon explicit opt-in).
• Maintain legal, regulatory, and website security compliance standards.

We enforce a strict Zero-Sale Policy: We never sell, rent, or broker your personal information to third-party data brokers or marketing lists.

Information is shared solely with verified, licensed medical alert provider partners that are strictly necessary to deliver the quotes or consultations you have requested.

We employ defense-in-depth security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, and strict role-based access permissions. Personal information is retained only as long as necessary to fulfill referral arrangements or legal recordkeeping requirements.

Depending on your jurisdiction (including CCPA and GDPR regulations), you hold the following rights:

• Right to Access: Request a full copy of the personal information stored in our systems.
• Right to Rectification: Request prompt correction of any inaccurate or outdated information.
• Right to Erasure: Request permanent deletion of your contact records from our database.
• Right to Opt-Out: Unsubscribe from marketing or care newsletters at any time with a single click.