Information We Collect
SkyCrest operates as an elite private aviation discovery and air charter referral platform. We collect only the minimal information strictly required to coordinate custom flight estimates and facilitate flight operations:
- Flight Parameters: Departure and arrival airports/FBOs, desired departure dates, passenger count, baggage requirements, and aircraft category preferences.
- Contact Information: Full name, professional or personal email address, and telephone number submitted when requesting charter quotes or empty leg flight notifications.
- Passenger Manifest Data: When confirming an active charter booking, government-mandated passenger details (legal names, dates of birth, and passport/government ID info) required by TSA Secure Flight and civil aviation authorities.
- Technical Telemetry: Anonymized session analytics, browser timestamps, and diagnostic data to ensure fast, glitch-free calculation performance.
How We Use Flight Inquiry Data
Your travel criteria are processed strictly to calculate flight distances, estimate flight hours, match aircraft availability, and present eligible aircraft tails:
- To source real-time aircraft availability across audited FAA Part 135 charter operators.
- To provide all-inclusive pricing estimates covering flight hours, fuel, landing, and FBO fees.
- To deliver personalized empty leg flight alerts when you choose to opt in.
- To fulfill safety audit compliance trails under civil aviation regulatory requirements.
Confidentiality & Non-Disclosure
We understand the paramount importance of privacy for executive, celebrity, and ultra-high-net-worth travelers. Flight inquiries, tail registrations, passenger manifests, and travel patterns are treated as strictly confidential trade secrets and covered by stringent non-disclosure standards.
We never disclose traveler identities, flight routes, or departure schedules to paparazzi, media, or marketing brokers.
Communications & Empty Leg Alerts
When you subscribe to private aviation alerts or flight desk notifications, we send periodic updates regarding:
- Significant empty leg opportunities offering 50% to 75% savings on popular regional and transcontinental routes.
- Seasonal fleet positioning updates (e.g. Aspen ski season, Monaco Grand Prix, Art Basel Miami).
- Private terminal FBO developments and luxury travel concierge additions.
Every email contains a simple one-click unsubscribe mechanism. You may opt out at any time with immediate effect.
Your Rights (GDPR / CCPA / CPRA)
Regardless of where you reside, you retain comprehensive rights regarding your personal information:
- Right to Access: Request a complete export of personal data held about you.
- Right to Deletion: Request immediate purging of all contact and inquiry records.
- Right to Opt-Out: Direct us to halt any marketing communication.
- Non-Discrimination: Exercising your privacy rights will never alter the quality of service provided.
Data Retention & Contact
Flight inquiry records are retained only for as long as necessary to facilitate your travel requests or comply with FAA/DOT audit requirements. To request record modification or deletion, contact our Data Protection Officer:
privacy@altftools.com — Attn: Data Protection Officer