Last updated: September 25, 2026
This Privacy Policy describes how AltFTool, SafeHarbor, and our affiliated service FamilyBridge ("we," "our," or "us") collect, use, and share your personal information when you visit our website or use our services.
1. Information We Collect
When you request a referral or contact us, we may collect the following information:
- Contact Information: Your name, email address, and phone number.
- Inquiry Details: General information regarding your immigration situation (e.g., family sponsorship, marriage-based immigration, adjustment of status) so we can route your request appropriately.
- Device & Usage Data: IP addresses, browser types, and standard web analytics data collected automatically when you browse our site.
2. How We Use Your Information
We use the information we collect primarily to facilitate our referral service. Specifically, we use your data to:
- Connect your request directly with certified legal partners, vendors, and licensed immigration professionals.
- Communicate with you regarding your referral status.
- Improve the functionality, security, and user experience of our website.
3. Sharing Your Information
We are an independent information and referral service. We do not sell your personal data to data brokers. However, to fulfill your request, we must share your information with:
- Legal Partners: Licensed immigration professionals, attorneys, and law firms who evaluate your case for potential representation.
- Service Providers: Third-party vendors who assist us with secure data routing, email communications, and website hosting.
4. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet-based transmission is 100% secure, and we cannot guarantee absolute security.