Business circuits · Comparison & referral

Bandwidth that answers to a contract, not to the neighborhood.

Dedicated business circuits, static IP options, written uptime commitment terms and failover paths that cut over on their own. We explain what each clause actually means, then help you compare what is available at your address.

Symmetrical tiers listed up to 1 Gbps — speeds vary by address
Static IP blocks (/29 or /28) offered on business circuits
24/7 business support hours and written escalation paths listed on business plans

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Small business team working together at a shared table in a modern office — **99.9% – 99.99%***Example uptime commitment tiers to ask for*

Speeds shown are “up to” figures and vary by address, equipment, in-building wiring and network congestion. Availability varies by address and is not guaranteed. BizConnect is an independent comparison and referral service, not an internet service provider.

Start here

Read the contract language before a salesperson reads it to you

Most business owners find out what “99.9%” means during an outage. The guide covers it in advance: how availability math works, what a service credit really pays, which exclusions are standard, and how to build a failover path you have actually tested.

Uptime arithmetic in minutes per year, not marketing nines
A failover test script you can run on a slow Tuesday morning
Static IP sizing, plus when you genuinely do not need one

99.9% – 99.99%Example uptime commitment tiers you can ask a provider for

/29 – /28Static IP block sizes commonly offered on business circuits

24 / 7Example business support hours to ask a provider to confirm in writing

Under 60 secTypical automatic failover cutover window (example figure)

All figures on this page are illustrative examples for comparison, not offers. Actual terms, tiers and availability differ by provider, address and contract.

Three shapes of business connectivity

Pick the failure you can afford, then buy against it

A dedicated circuit, a broadband line with a real backup path, or one design across every location. The right answer depends on what stops working when the line does.

01 / DIA

Dedicated Fiber

Direct internet access on a dedicated circuit

up to 1 Gbps symmetrical

$499example starting price per month

Circuit: Dedicated, not shared
Upload: up to 1 Gbps
Static IPs: /29 block option
Uptime terms: written commitment

Bandwidth is not shared with the block, which is the reason providers position dedicated circuits against evening congestion
Upload tiers are listed to match download — the difference a 40-person video-call-and-cloud-backup day actually feels
Written uptime commitment and repair-target language you can read before you sign

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02 / HYBRID

Broadband + Failover

Business broadband with an automatic second path

up to 1 Gbps down / up to 100 Mbps up

$149example starting price per month

Primary: business broadband
Backup: 5G or second wireline
Cutover: automatic, typically <60 sec
Static IPs: single IP option

The practical answer for a storefront, clinic or office that mostly needs card payments to keep working
Router watches the primary circuit and swings traffic to the backup path when it drops
Typically costs far less than a dedicated circuit and is designed to address the single point of failure most shops still have

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03 / MULTI-SITE

Multi-Site Network

Three to fifty locations under one design

mixed circuits, one design

$129example add-on per site, per month

Sites: 3 – 50 locations
Billing: consolidated
Overlay: SD-WAN option
Failover: per site

One circuit inventory instead of eleven invoices from four carriers in three states
Consistent router config and static IP plan across every location you open next year
SD-WAN overlay option so a franchise in Toledo and one in Lexington behave the same way

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Promotional pricing shown is illustrative, subject to change, and subject to terms. Equipment rental, installation, construction charges, taxes and regulatory fees are billed separately where they apply. Speeds are “up to” figures that vary by address, equipment, in-building wiring and network congestion, and service availability varies by address and is not guaranteed.

Who this is actually for

Three businesses, three completely different bottlenecks

Headline download speed is the least useful number on most business quotes. What matters is the shape of the traffic your operation puts on the wire.

Open-plan office with rows of desks and workstations

The 40-seat office that lives in the cloud

A Raleigh marketing agency runs everything hosted: file storage, phones, design review calls. Download was never the problem. Twenty simultaneous video calls and a nightly project sync are an upload problem, and that is where a symmetrical circuit earns its price.

Retail counter with a point-of-sale terminal and card reader

The storefront where the register is the business

A Nashville coffee roaster does roughly 300 card transactions between 6 a.m. and noon. A cloud POS needs very little bandwidth and absolutely no outages. This is the classic case for cheap broadband plus an automatic wireless failover path.

Warehouse aisle with pallet racking and inventory

The warehouse running scanners and EDI

A Fort Worth third-party logistics floor pushes label prints, handheld scans and EDI drops to trading partners all shift. Latency and packet loss matter more than headline speed, which is why the circuit type is a bigger decision than the number on the ad.

How provisioning works

From address check to a circuit ID in your hand

Four steps, in the order they actually happen. Scroll and watch the packet run the fiber.

Address and fiber-path check
We look at what is actually built to your suite — lit buildings nearby, existing laterals, and whether new construction would be required. Availability varies by address and is never assumed.
Design, quote and SLA terms
You get an example design on paper: circuit type, speed tier, static IP block size, and the provider's written uptime commitment and service-credit language translated out of legalese.
Build, install and cutover
Technicians run the drop, terminate the handoff, program the router and stage the failover path. Where the provider offers it, cutover is scheduled outside your business hours.
Turn-up test and 24/7 handoff
A wired throughput test, a pull-the-plug failover test, then your circuit ID and the 24/7 business support line go to whoever is actually on site at 2 a.m.

Provisioning steps and timelines above are typical examples only. Actual survey results, construction requirements, scheduling and equipment vary by provider, address and market. No install date, speed or outcome is guaranteed.

Uptime commitment terms, explained

What the nines are worth, in minutes

Availability percentages are arithmetic, not promises. Here is the same math every provider is quietly doing when it prints a number on a quote.

Availability tiers converted into approximate allowed downtime per year and per month, with notes. Figures are illustrative arithmetic.
Stated availability	Downtime per year	Downtime per month	Where you usually see it
99.5%	about 43 hours 48 minutes	about 3 hours 39 minutes	Common on consumer-grade broadband, usually with no commitment at all
99.9%	about 8 hours 46 minutes	about 43 minutes	A frequent entry tier on business circuits — often called three nines
99.99%	about 52 minutes	about 4 minutes 20 seconds	Typically dedicated circuits with stricter repair-target language
99.999%	about 5 minutes 15 seconds	about 26 seconds	Rare, expensive, and generally means two diverse physical paths

Figures are rounded arithmetic on a 365-day year, shown to illustrate scale. They are not a commitment, and they do not describe any specific provider agreement.

Business owner reviewing service paperwork on a laptop at a desk

A commitment is a billing term, not a force field
When a provider misses its stated availability, the usual remedy is a service credit on your invoice — a percentage of one month, not compensation for a lost Saturday. Read the credit table before the speed table.
The repair target matters more than the percentage
A four-hour mean-time-to-repair target changes your day far more than a fourth nine does. Ask what the target is, whether it is contractual, and what counts as the clock starting.
Ask what the commitment excludes
Scheduled maintenance windows, customer-side wiring, power at your suite and force-majeure events are commonly carved out. None of that is unusual — but you should know it before, not during, an outage.
Two paths beat one big pipe
For most small businesses, a modest primary circuit plus a genuinely diverse backup delivers more real-world continuity than doubling the speed of a single line that shares one conduit.

Multi-site

Eleven invoices, four carriers, three states

A twelve-location restaurant group across Ohio and Kentucky came to us with a circuit inventory nobody had updated since 2019. Two sites were paying for bandwidth that had been disconnected. One had no backup path at all, and it was the one doing the most catering volume.

One consolidated inventory: circuit IDs, term end dates, static IP assignments
A single router config standard, so store fourteen opens the way store one runs
Per-site failover sized to the site, not one expensive template everywhere
An SD-WAN overlay option when locations need to see each other privately

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Example scenario shown for illustration. Results vary by location, carrier and contract.

Networking equipment and cabling in a business communications rack

Support specialist wearing a headset at a workstation

The 2 a.m. test

Support is a phone number that a human answers

Every provider says it has 24/7 support. The useful question is what happens in the first twenty minutes. These are the four things worth confirming in writing before you sign anything.

A direct 24/7 business support line — not the residential queue and not a chat widget
Your circuit ID and account number handed over at turn-up, so the first call starts with facts
A written escalation path: who you reach at 20 minutes, and who you reach at two hours
Failover status you can confirm yourself from the router, before you call anyone

Talk it through with a person(877) 555-0134

What owners tell us

Four businesses that read the fine print first

4.8 out of 5 from 640+ U.S. business owners — illustrative figures for this demonstration listing

Our imaging uploads used to stall every afternoon. Reading the upload column instead of the download column was the whole fix. The guide made that obvious in about four pages.

Marcus, OhioDental practice owner

I did not know a service credit was capped at a percentage of one month. I would have signed a three-year term believing something very different. Worth the read before the quote.

Renee, IdahoArchitecture studio partner

The failover checklist made us actually unplug the primary line on a Tuesday morning to see what happened. Two things did not come back. Better to learn that on a Tuesday.

Devon, TexasLogistics operations manager

Tax season is eleven weeks where an outage is not survivable. We moved to a small dedicated circuit with a written repair target and stopped thinking about it.

Alicia, South CarolinaAccounting firm principal

Testimonials are illustrative composites written for this demonstration page and do not describe real customers or real outcomes.

Questions worth asking

Before you sign a 36-month term

It states a target availability percentage over a billing period and describes what you receive if the provider misses it — almost always a service credit against your invoice, calculated as a share of one month of service. It is a contractual billing remedy, not a guarantee that your connection will never drop. Terms, exclusions and credit caps differ by provider and by contract, so the specific agreement you sign is the only thing that governs.

Free download

Get the Free Business Connectivity Guide and the failover checklist

One email, two documents, no sales call attached. Read them before you take a quote from anyone — including us.

Business team reviewing plans together at a conference table

Get Free Quote (877) 555-0134

Bandwidth that answers to a contract, not to the neighborhood.

Symmetrical tiers listed up to 1 Gbps — speeds vary by address

Static IP blocks (/29 or /28) offered on business circuits

24/7 business support hours and written escalation paths listed on business plans

Secure & encrypted

No spam, ever

Unsubscribe anytime

Read the contract language before a salesperson reads it to you

Uptime arithmetic in minutes per year, not marketing nines

A failover test script you can run on a slow Tuesday morning

Static IP sizing, plus when you genuinely do not need one

Stated availability

Downtime per year

Downtime per month

Where you usually see it

99.5%

about 43 hours 48 minutes

about 3 hours 39 minutes

Common on consumer-grade broadband, usually with no commitment at all

99.9%

about 8 hours 46 minutes

about 43 minutes

A frequent entry tier on business circuits — often called three nines

99.99%

about 52 minutes

about 4 minutes 20 seconds

Typically dedicated circuits with stricter repair-target language

99.999%

about 5 minutes 15 seconds

about 26 seconds

Rare, expensive, and generally means two diverse physical paths

Eleven invoices, four carriers, three states

One consolidated inventory: circuit IDs, term end dates, static IP assignments

A single router config standard, so store fourteen opens the way store one runs

Per-site failover sized to the site, not one expensive template everywhere

An SD-WAN overlay option when locations need to see each other privately

Example scenario shown for illustration. Results vary by location, carrier and contract.

Support is a phone number that a human answers

Every provider says it has 24/7 support. The useful question is what happens in the first twenty minutes. These are the four things worth confirming in writing before you sign anything.

A direct 24/7 business support line — not the residential queue and not a chat widget

Your circuit ID and account number handed over at turn-up, so the first call starts with facts

A written escalation path: who you reach at 20 minutes, and who you reach at two hours

Failover status you can confirm yourself from the router, before you call anyone

Talk it through with a person(877) 555-0134

Bandwidth that answers to a contract, not to the neighborhood.

Read the contract language before a salesperson reads it to you

Free Business Connectivity Guide + uptime and failover planning checklist