Sewage backing up into your property? Connect with certified crews who respond 24/7.
SaniFlow is an independent information and referral service. We don’t extract sewage or disinfect anything ourselves — we connect you with independent companies whose crews are certified for Category-3 (black water) sewage cleanup, respond around the clock, and document everything for your insurance claim. You compare, and you decide who to hire.
A free, no-obligation damage assessment — 24/7 emergency response
Independent crews certified for Category-3 (black water) sewage cleanup — we connect you, we never do the work ourselves
One field on this page: your email. We help with the insurance claim too
SaniFlow is an independent referral service, not a cleanup company. We do not perform sewage cleanup or file insurance claims. Response times, pricing and outcomes vary by company, location and demand; nothing here is guaranteed.
Extracted, disinfected & safe
Certified crews, 24/7, insurance-friendly
24/7 emergency response Certified biohazard crews We connect · we don't clean up Insurance-claim friendly Email only · no sensitive data
Start here
One email connects you to a certified crew — fast
No long forms, no waiting on hold. You give us an email address; we help connect you with an independent company whose crews are certified for Category-3 sewage cleanup, for a free assessment and 24/7 response.
24/7 response
Category-3 certified
Claim-friendly
Email only
No guarantees
24/7Emergency response — a sewage backup is a biohazard that can't wait
FreeNo-cost damage assessment from a certified sewage-cleanup company
50 statesIndependent crews trained for Category-3 black-water cleanup across the U.S.
You decideNo obligation — you choose which company to hire, always
SaniFlow is an independent information and referral service, not a cleanup company. Figures describe the service, not any promised result; availability of certified companies varies by location, damage type and demand.
How it works
Four steps from backup to sanitized
Here is exactly what happens after you enter your email — no surprises, no pressure, and no one committing you to anything without your say-so.
Every zone sanitized
Sanitized
Extracted, disinfected & deodorized
01Step one
Tell us what happened
Share one email address and, when you're ready, a few basics — where the sewage is, how far it's spread, and whether anyone's been exposed. That's the whole ask on this page. Nothing sensitive.
02Step two
We connect you fast — 24/7
We help connect you with an independent company whose crews are certified for Category-3 (black water) sewage cleanup and can respond quickly. SaniFlow doesn't extract, disinfect or haul anything itself — we make the introduction.
03Step three
Get an assessment and scope
The company assesses the contamination, documents it for your claim, and gives you a scope covering extraction, removal, disinfection and drying. Pricing, timelines and scope vary by company, damage and market.
04Step four
You choose and they clean up
Pick the company that fits and hire them directly, on terms you agree to in writing. Any contract, claim coordination and payment is arranged between you and the independent company.
SaniFlow is an independent information and referral service. We do not extract sewage, disinfect or haul materials ourselves — we help connect you with independent companies certified for Category-3 cleanup. Any company you choose is independently responsible for the work it provides. Response times, pricing and outcomes vary, and nothing is guaranteed.
What we help with
Every part of sewage cleanup, one starting point
From the first extraction to final disinfection, we aim to connect you with certified companies that handle it. Descriptions below are general information — scope and pricing come from the company you choose.
Emergency sewage extraction
Standing black water
Rapid removal of standing sewage and contaminated water with truck-mounted extraction before it soaks deeper into your structure and belongings.
Response time varies by area.
Category-3 black-water handling
Biohazard protocols
Crews trained and equipped for Category-3 (black water) — the most contaminated class of water — with the containment and PPE that raw sewage demands.
Protocols vary by situation.
Contaminated material removal
Porous materials out
Safe tear-out and disposal of sewage-soaked drywall, carpet, padding and insulation that can't be disinfected and have to be removed.
Scope varies by damage.
Disinfection & sanitizing
Kill pathogens
EPA-registered antimicrobial treatment of affected surfaces to address the bacteria, viruses and pathogens that raw sewage leaves behind.
Products vary by company.
Deodorizing
Odor at the source
Odor treatment that removes sewage smell at the source instead of masking it, so the space doesn't stay unusable after cleanup.
Approach varies by damage.
Drying & dehumidification
Air movers & dehumidifiers
Industrial air movers and dehumidifiers that dry framing, subfloor and structure to prevent secondary damage and mold after extraction.
Drying time varies by materials.
Sewage backup & toilet-overflow cleanup
Backups & overflows
Cleanup after sewer-line backups, toilet overflows and failed ejector pumps — from the contaminated water to every surface it touched.
Scope varies by source.
Crawlspace & basement sewage
Low & hidden areas
Extraction and remediation of sewage that collects in basements, crawlspaces and other low areas where contamination and odor linger.
Access varies by structure.
Contents & flooring
Salvage vs. dispose
Careful cleaning of salvageable belongings and flooring where safe — and honest guidance on porous items that are beyond saving.
Restorable items vary.
The services above are general information only. SaniFlow does not extract, remove, disinfect or dry anything itself — we connect you with independent companies certified for Category-3 (black water) cleanup. Pricing, timelines and outcomes vary by company, damage and market, and no specific result is guaranteed. Ask any company for a written scope before you commit.
Don’t wait
Signs you need a pro right now
Raw sewage doesn’t get safer while you wait — the contamination spreads and the health risk grows. These are the moments to stop and get a certified crew out.
Sewage is backing up into the building
When a sewer line backs up through drains, tubs or floor drains, it brings Category-3 contamination inside — and it keeps coming until it's addressed.
A toilet or drain is overflowing contaminated water
An overflow that isn't clean tap water is a biohazard, not a mop-up job — the water carries bacteria and needs certified handling.
There's a foul odor and water in the basement or crawlspace
A sewage smell with standing water in a low area means contamination is sitting and off-gassing where you can't easily reach it.
Anyone is at risk of contact — get out and call pros
Raw sewage is a health hazard. If people or pets could contact it, leave the area, keep others away, and let trained crews handle it.
Whoever you consider, do a little homework first: confirm the crew is certified for Category-3 (black water) work and insured, and ask about their disinfection and clearance process. You can also look up a company at the Better Business Bureau (BBB.org).
Why SaniFlow
We connect you. We don’t do the cleanup ourselves.
That is the whole model, and we say it plainly. SaniFlow is an independent information and referral service — the certified company you choose does the actual extraction, removal, disinfection and drying, on terms you agree to directly with them.
We connect — we don't do the cleanup
SaniFlow is an independent information and referral service. The extraction, removal, disinfection and drying are handled by the certified company you choose, never by us.
Crews certified for Category-3 cleanup
We help connect you with independent companies whose crews are trained for Category-3 (black water) sewage cleanup. Each is separately responsible for the work it provides to you.
Insurance-claim friendly
Certified companies document a sewage loss the way insurers expect, which can make your claim smoother. We don't file or decide claims — your insurer does.
Honest about pricing — no guarantees
Pricing, timelines and outcomes vary by company, damage and market. We don't promise a price, a timeline or a specific result — you compare and decide.
Composite stories
What a fast, certified response can feel like
Honest, non-hype accounts of what the referral experience can be like.
A main line backed up and sewage came up through the basement drain overnight. I emailed SaniFlow and a certified crew was extracting and disinfecting by the next morning — they documented everything for the claim and treated it like the biohazard it was.
DDenise R. Parma, Ohio
Our toilet overflowed while we were traveling and the water was clearly contaminated. The company they connected me with removed the ruined flooring, sanitized properly, and explained why we couldn't just mop it up ourselves.
AAnthony M. Cranston, Rhode Island
The smell in the crawlspace told me it was more than water. A trained crew handled the sewage, deodorized it at the source, and the health worry I'd had for my kids finally lifted.
SSharon T. Doral, Florida
Composite, illustrative examples, not statements from identified clients; individual results vary. Nothing here predicts or promises a result. Response times, pricing and outcomes vary by company, damage and market.
Hire smart
What to check before you hire anyone
A few minutes of homework protects your property and your health. These are genuinely useful habits — and a free public resource — that apply no matter who you choose.
How to choose a sewage-cleanup company
Whether you work with someone we connect you to or find on your own, run through this short checklist first:
Confirm Category-3 certification & insurance. Certification signals crews follow black-water safety standards; insurance protects you if something goes wrong.
Check their protocols & PPE. Proper Category-3 work means containment, personal protective equipment and safe disposal — ask how they protect your household and their crew.
Ask about disinfection & clearance. Understand how they disinfect and confirm the area is safe again — and be wary of anyone pressuring you to sign on the spot.
Check references & the BBB. A quick look at reviews and track record at the Better Business Bureau (BBB.org) is worth the minute.
Straight answers
Questions worth asking first
No. SaniFlow is an independent information and referral service. We do not extract sewage, remove materials, disinfect or perform any cleanup ourselves — we help connect you with independent companies whose crews are certified for Category-3 (black water) sewage cleanup. Any company you choose is independently responsible for the work it provides to you.
Don’t wait
Your property, sanitized and safe.
One email connects you with an independent company whose crews are certified for Category-3 sewage cleanup, for a free, fast assessment. If it’s an active biohazard emergency, call now — and keep people away from the area.
24/7 emergency response — we connect, we don’t do the work ourselves
Documentation help for your insurance claim
Email only — never payment details or policy numbers
